Dental Hygiene Office Associate (Loa With Benefits)

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.

Job Description

Truckee Meadows Community College (TMCC), located in Reno, Nevada is seeking applicants for an Office Associate in the Dental Hygiene department. This is a full-time LOA position, up to 40 hours a week, with the option of health insurance.

Under the direct supervision and management of the Dental Hygiene Program Director, the Office Associate is responsible for the day-to-day operations of the dental hygiene clinic and related Dental Hygiene Program operations. The Dental Hygiene Office Associate must possess a working knowledge of dental terminology and dental office procedures, as well as computer skills necessary to manage correspondence, data tracking, and practice management. The Office Associate is responsible for providing the highest level of customer service.

Minimum Qualifications:

1.Two years of front office experience in any field.

Preferred Qualifications:

1.Associate's Degree from an accredited institution in a related field

2.Four years of full-time experience in a related position.

3.Front office experience in a dental practice performing a wide range of procedures, collecting and recording patient's medical information, chart filing, answering phones, and explaining and clarifying basic dental treatment information.

4.Strong knowledge of Microsoft Excel, Word, and Access.

5.Knowledge of dental software.

6.Experience in cash handling to include daily cash flow, recording fees & deposits.

7.Auditing accounting data entries for patients

8.Experience in exposing, processing, mounting and labeling radiographs. Applying dental sterile techniques, infectious control, and exposure procedures.

Essential Duties and Responsibilities:

• Performs a variety of complex secretarial and clerical duties such as data entry, maintaining records, bills payable, filing, processing and distributing mail and ordering, maintaining office supplies for the dental hygiene clinic, and maintenance of office equipment.

• Maintains confidential data files for program.

• In compliance with standard rules and regulations, enters patient data and procedure information into patient record management system; maintains and prepares patient charts, reports and audits.

• Collects patient fees; tracks daily revenue; prepares deposits; maintains and reconciles financial records and reports, and resolves discrepancies; monitors dental hygiene clinic budget.

• Assists Director in confidential student, staff and/or program related matters.

• Provides information and assistance to callers, takes messages and/or routes to appropriate personnel.

• Greets and assists visitors.

• Provides information and assistance to faculty, staff, students and the public regarding the program.

• Develops and maintains standard program documents such as forms, flyers, program documents, policies and procedures.

• Attends meetings as assigned and provides administrative staff support, including taking notes and providing and maintain minutes and agendas for monthly staff meetings.

• Assists in preparation of and submits data to the state and federal agencies in order to maintain licensure, certifications and accreditation.

• Assists with new student application and selection process.

• Contacts successful student applicants and maintain alternate student list.

• Assists in coordination of the graduation/pinning ceremonies.

• Assists with updating program application and information packet annually.

• Assists Director with preparation of accreditation documents.

• Provides clerical and computer support to faculty, students, and staff.

• Attends career days/fairs to promote the program.

• Trains, manages, and evaluates students on rotation as front office assistants.

• Maintains and assists in the development of the Dental Hygiene Program's webpage and social media accounts.

• Remains current in clinic policies and procedures to cover in the absence of the Clinic Manager.

• Performs other related duties as requested or assigned.

Schedule:

The typical schedule for this position is Monday-Friday 8am-5pm.

A flexible schedule is available during the winter and summer semesters.

Salary Information:

$20/hour - a higher hourly wage is available dependent on education and experience

Benefits:

To view health insurance plans and information, please click on the link here.

Exempt

No

Full-Time Equivalent

100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact humanresources@tmcc.edu.

In order to be given full consideration all of the following must be attached to your application.

1. Resume/CV

2. Cover Letter

Posting Close Date

05/3/2024

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. Search committees will use this information to determine that applicants meet minimum qualifications as listed in the job announcement.

This posting will close at 12:00 am on the date listed above. The posting will no longer be available to apply to after 11:59 pm the day prior.

All documents, including unofficial transcripts for academic positions, must be received prior to the closing date listed on the job announcement.

Employment is contingent upon successful completion of a criminal background check upon hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.