Dental Front Office Specialist

Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.

Schedule

• Monday through Thursday, and one Friday per month

• No weekends

What You'll Do:

• Greet all patients using scripts and office protocol, answer and manage all incoming calls.

• Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.

• Verify and update patient information, inform patients of policies, enter data into the system.

• Confirm upcoming appointments and recalls, fill in cancellations and no-shows.

• Verifies authorizations and accepts or transmits fax information for needed physician patient information

• Collects co-payments at time of service, ensure proper billing.

• Check fax/phone/voicemail/email consistently for updates.

Skills and Experience:

• Two years dental experience or office/patient care setting is highly preferred

• Working knowledge of dental terminology, procedures and diagnosis, insurance

• Open Dental Experience helpful

In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer not to hire tobacco and nicotine users including the use of e-cigarettes/vaping.