Smarthealth Inc Phoenix , AZ 85002
Posted 7 days ago
Our Dental Front Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.
Schedule
Monday through Thursday, and one Friday per month
No weekends
What You'll Do:
Greet all patients using scripts and office protocol, answer and manage all incoming calls.
Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
Verify and update patient information, inform patients of policies, enter data into the system.
Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
Verifies authorizations and accepts or transmits fax information for needed physician patient information
Collects co-payments at time of service, ensure proper billing.
Check fax/phone/voicemail/email consistently for updates.
Skills and Experience:
Two years dental experience or office/patient care setting is highly preferred
Working knowledge of dental terminology, procedures and diagnosis, insurance
Open Dental Experience helpful
In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We prefer not to hire tobacco and nicotine users including the use of e-cigarettes/vaping.
Smarthealth Inc