Dental Front Office Representative (10830-200)

American Dental Partners, Inc. Saint Paul , MN 55102

Posted 3 months ago

Join our Team as a Patient Service Representative. Our Patient Service Representatives are a very important part of our family. As the first person to greet patient and find innovative ways to attend patients. Working in a collaborative and engaging environment, you will have the chance to interact with people and continue to grow and challenge yourself with the support you need.

At Metro Dentalcare our doctors are committed to building strong patient relationships and delivering compassionate, preventative care to our community. A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing (entry level admin team member).

Essential responsibilities:

  • Answer incoming calls using proper telephone etiquette.

  • Check patients in and out.

  • Schedule/confirm patient appointments.

  • Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).

  • Collect all co-payments and past due balances on date of service.

  • Present financial policies and arrangements accurately to patients.

  • Facilitate effective patient flow using the proper callback system.

  • Identify, reference and apply insurance coverage and billing.

  • Perform basic computer functions.

  • Act in a professional manner.

  • Other duties as assigned.

Required Skills

  • Six months of similar job experience.

  • Demonstrate ability to assume Patient Services Representative's essential responsibilities.

  • High School Diploma or equivalent.

  • Demonstrate knowledge of effective scheduling.

  • Comply with protocols and standards.

  • Demonstrate and promote superior customer service skills.

  • Ability to multi-task.

  • Exercise basic knowledge of dental terminology.

  • Support corporate vision and strategy.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
State Prog Admin Manager Senior Director Of Office Of Diversity And Equal Opportunity

State Of Minnesota

Posted Yesterday

VIEW JOBS 1/17/2020 12:00:00 AM 2020-04-16T00:00 The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED's mission is simple: to empower the growth of the Minnesota economy, for everyone. Our state's economy is diverse and dynamic, enriched by creative entrepreneurs, established Fortune 500 companies, and a labor force that brings the Minnesota values of hard work and integrity to work every day. The unique role of DEED is to empower businesses and workers to grow our economy by building partnerships, planning for long term growth, and creating opportunity for workers from all backgrounds and experiences. We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we work hard to live our values; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious. One of our most critical goals is to make DEED a great place to work- brimming with creativity and a sense of possibility. DEED has undertaken significant efforts to grow and improve internal culture with several projects underway and many more to come. The Office of Diversity and Equal Opportunity Director will play a critical role helping lead this change. Job Details Job Class: State Program Admin Manager Senior Working Title: Director of Office of Diversity and Equal Opportunity Who May Apply: Open to all qualified job seekers Date Posted: 01/15/2020 Closing Date: 02/04/2020 Hiring Agency/Seniority Unit: MN Department of Employment and Economic Development Division/Unit: Commissioner's Office/ Operations Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: Yes Salary Range: $35.74 - $51.41 /hourly; $74,625 - $107,344 /annually Classified Status: Classified Connect 700 Program Eligible: Yes Job Summary Job Summary We are seeking a leader to develop, implement and champion DEED's inclusion and engagement strategy for our workforce, and will oversee DEED's compliance with state and federal equal opportunity laws in employment and public service. This role partners with DEED's Human Resources Office and agency business units as well as DEED's local workforce areas across the State. This position is critical to the department's engagement efforts and will serve as a member of the Senior Leadership Team. The ideal candidate will have skill in relationship building, customer service, and the ability to inspire and lead change within the human resources team and across the enterprise. The ideal candidate will have a strength in building relationships, customer service and the ability to inspire others to action and lead change. Job Duties: 1) Direct and manage the agency's diversity and inclusion efforts within the framework of the state's Affirmative Action, ADA, and Equal Opportunity programs, and in compliance with federal and state laws and regulations. 2) Apply knowledge of state and federal employment law and civil rights laws to collaboratively advise leadership on workplace and service delivery issues. 3) Advise on strategies to facilitate change management, difficult conversations and creative problem solving to ensure long/short range plans, policies, procedures, hiring practices and actions reflect the department's commitment to inclusion. 4) Provide expert consultation regarding ADA compliance and implementation to DEED management in all aspects of employment including the accommodation process. 5) Develop, direct and implement strategies, initiatives and policy for DEED's CareerForce system so that both worksites and program services are accessible to and useable by all customers. 6) Develop and maintain processes and procedures for managing complaints regarding discrimination, discriminatory harassment, accessibility, and reasonable accommodation. Ensure program compliance with all federal and state civil rights legislation, regulations or guidance. 7) Design and coordinate EO/AA/ADA information and training to ensure policies, compliance, and agency goals are understood and promoted by department employees, managers/supervisors, employers, and partners. 8) Develop recruitment and retention strategies to enhance employment outcomes in the hiring process. 9) Manage the Office of Diversity and Equal Opportunity so that staff is provided adequate resources, direction and supervision to enable them to meet DEED's objectives and fulfill DEED's mission. Qualifications Minimum Qualifications * Bachelor's or advanced degree in Human Resources or closely related field, AND three years of supervisory or managerial experience in the field of human resources, diversity, inclusion, Affirmative Action. Experience must include development of Affirmative Action Plans, data analysis, policy development, and implementing diversity/equal opportunity initiatives and programs. * Experience managing a program and staff. * Thorough knowledge of employment and civil rights laws and regulations including, ADA/AA/EO laws, the Minnesota Human Rights Act, the Civil Rights Act and Amendments, and all other state and federal laws, regulations, and procedures governing affirmative action and equal opportunity. * Thorough knowledge of diversity and inclusion best practices and cross cultural facilitation or dispute resolution. * Experience in conducting investigations, determining the appropriate response to charges, and preparing written reports. * Leadership, organizational and interpersonal skills to direct, coach, and engage staff. * Strong interpersonal and human relations skills in order to work with others in collaborative efforts, to deal effectively with individuals with conflicting perspectives and interests, and to develop effective working relationships with individuals at all levels, both within the agency and with outside organization. * Tact and diplomacy are essential. Ability to handle sensitive employee and customer data and situations with discretion and professionalism. * Professional, adaptable and emotionally intelligent, with the ability to establish a high degree of trust with management and employees at all levels of the organization. * Excellent communication skills, including formal presentation skills, with all levels of the organization and stakeholders. * Demonstrated skills in problem solving, decision-making, mediation and conflict resolution. * Project management skills including the ability to set priorities, plan and organize work. Preferred Qualifications * Advanced degree in related field, J.D. Preferred Additional Requirements This position requires successful completion of the following: Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this positon, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It includes contact with the applicant's current and/or former employers. A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment. When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license and record check will be conducted. Application Details Why Work For Us GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year. How to Apply Click "Apply" at the bottom of the page. If you have questions about applying for jobs, contact the job information line at 651-259-3637. For additional information about the application process, go to Contact If you have questions about the position, contact Sue Zeches at or 651-259-7107. The Department of Employment and Economic Development is an equal opportunity, affirmative action, and veteran-friendly employer, and encourages all qualified candidates to apply for job opportunities. If you are an individual with a disability who needs assistance or cannot access the online job application and search tools, please contact Karen Lilledahl at 651-259-7089 or Please indicate what assistance is needed. AN EQUAL OPPORTUNITY EMPLOYER The State of Minnesota is an equal opportunity, affirmative action, and veteran-friendly employer. We are committed to providing culturally responsive services to all Minnesotans. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply. We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email Please indicate what assistance you need. Return to Previous Page State Of Minnesota Saint Paul MN

Dental Front Office Representative (10830-200)

American Dental Partners, Inc.