Dental Front Desk/Treatment Coordinator

Job Opportunity: Front Desk Lead & Treatment Plan Coordinator

Location:

Private Practice in NE Atlanta

About Us:

Welcome to our private practice in NE Atlanta, GA, where we pride ourselves on providing top-tier dental care and exceptional patient experiences. Our state-of-the-art facility in NE Atlanta is dedicated to creating a welcoming and professional environment for both our patients and our team. We are currently seeking a dynamic and motivated individual to join our team as a Front Desk Lead & Treatment Plan Coordinator.

Position Overview:

Are you a friendly, organized, and proactive professional with a passion for patient care and customer service? Do you thrive in a fast-paced environment and enjoy coordinating treatments and managing front-desk operations? If so, we invite you to explore this exciting opportunity at our private practice.

Key Responsobilities

Treatment Coordination:

- Coordinate treatment plans for patients, including explaining treatment options, costs, and scheduling procedures.

Front Desk Management:

- Manage front desk staff to ensure smooth operation and excellent customer service.

- Greet and assist patients with a friendly and professional demeanor.

- Schedule appointments and manage the appointment calendar efficiently.

- Answer phone calls, emails, and inquiries promptly and courteously.

Insurance & Financials:

- Verify insurance coverage and process insurance claims accurately.

- Collect payments and manage financial transactions.

Administrative Support:

- Maintain patient records and ensure their confidentiality.

- Assist with administrative tasks to support the smooth operation of the dental office.

- Grow and manage front desk duties for our esthetics studio space.

Marketing & Event Coordination:

- Develop and implement marketing strategies.

- Create and manage content for social media platforms, websites, and other marketing channels.

- Plan and coordinate events and promotional activities.

- Monitor and analyze the effectiveness of marketing efforts.

Patient Experience/Customer Service:

- Implement high standards of customer service and patient care.

- Review patient feedback and implement improvements.

- Train and mentor front desk staff on customer service best practices.

- Coordinate with clinical staff for seamless patient transitions.

- Uphold confidentiality and privacy standards.

- Proactively address patient concerns and resolve issues.

Office Environment/Cleanliness & Organization:

- Ensure office cleanliness and organization.

- Implement infection control and hygiene protocols.

- Conduct audits to identify areas for improvement.

What We Offer:

Co
mpetitive Salary: Reflecting on your experience and skills.

Comprehensive Benefits: Including health insurance, retirement savings plan with employer match, and more.

Professional Development: Access to ongoing educational opportunities and career advancement.

Supportive Environment: Join a friendly, collaborative team where your contributions are valued.

State-of-the-Art Facility: Work in a modern dental office equipped with the latest technology and tools.

How to Apply:

If you are a dedicated and enthusiastic professional ready to take on a rewarding role in our dental practice, we want to hear from you! Please submit your resume and a cover letter detailing your qualifications and why you would be an excellent fit for our team to yourdentalrecruiter.com.

Join us and help us continue to provide exceptional dental care and create positive experiences for our patients every day. Your journey to a fulfilling career in dental administration starts here!