Dental Assistant

Hero Practice Services Baltimore , MD 21203

Posted 3 weeks ago

Job Description: Dental Assistant

Pay Range: $16.00/hr-$18.00/hr ($14.50 with no certification)

Location: Balt 1- W Pratt St

Reports to: Laishica Wood

Status: Non-exempt


Adventure Dental W. Pratt St, is part of the Hero Practice Management group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities. With 26 offices across seven states, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a callingjoin us, BE A HERO!

Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes, and a dedicated, well-trained staff. The Adventure Dental, Vision, and Orthodontics team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation, and lifestyle they need for career happiness.

Navigating the healthcare system can be a challenge for the families we serve. At Adventure, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eyewear selection to orthodontics, we make it fun, easy and affordable for children to thrive.


The Dental Assistant's mission is to support the dentist and hygienists in providing excellent, high-quality care to patients at a pediatric dental practice according to state requirements.

Integrity & Accountability: Systematically executes proactive, recurring processes to achieve goals provided from their clinical leadership team. Demonstrates high integrity in all activities; does not cut corners to achieve goals. Identifies and resolves problems in a timely manner and develops alternative solutions. Understand, monitor, and ensure the smooth execution of dental processes, including but not limited to: assisting the dentist or hygienist in completion of dental cleanings, charting and x-rays. Understand, monitor and ensure effective execution of all policies and procedures by

  • Completing administrative tasks correctly and on time

  • Supporting organizations goals and values

  • Adhering to state and federal guidelines.

Mission Driven & Patient-First: Passionate about delivering accurate, high-service. Demonstrate expectations for desired patient experience and respond promptly to customers' needs by

  • Create a friendly relationship with patients and parents as well as educating them on personal oral care

  • Providing excellent chair-side assistance to doctor and/ or dental hygienist

  • Accurately collecting and recording patient medical and dental histories as well as procedure documentation

  • Organizing and sterilizing dental instruments and workstations per OSHA standards

  • Performing safe x-ray techniques and capturing efficient and quality dental x-rays alongside the dentist and

  • Pouring, trimming, and polishing study casts and fabricating custom impression trays from preliminary impressions

Compassionate & Teamwork: Puts team above self, doing whatever it takes to make the broader team win. Works well with members of Hero's leadership team in pursuit of the company's goals. Collaborates with others to accomplish the mission by

  • Displaying passion and optimism

  • Remaining open to others' ideas

  • Being able to work in a fast-paced environment with different personalities.


  • Able to multi-task and complete dental tasks correctly and on time.

  • Demonstrates strong interpersonal skills, listening to patients' needs and possesses a friendly and outgoing demeanor.

  • Preferred knowledge of EagleSoft and Microsoft office


  • High school diploma or GED.

  • Previous work experience in a dental practice as a dental assistant is a plus

  • Dental Assisting National Board's (DANB) Radiation Health and Safety successfully passed exam or Certified Dental Assistant passed examination.

  • Active Baltimore Dental Assistant Registration

  • Current BLS CPR certification preferred.


  • Full-time, non-exempt position. Competitive compensation and benefits package.


  • This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds, occasionally 50.
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