Dental Assistant

First Choice Dental Stoughton , WI 53589

Posted 8 months ago

2 days in Verona, 2 days in Stoughton

JOB PURPOSE: To enhance the daily operations of the clinic by providing excellent service and communication to our patients. A dental assistant (DAS) gives the overall impression of the company as typically patients spend most of their time with DASs; therefore it is vitally important to set the tone with a positive attitude.


  • Prepare, sterilize, disinfect, and maintain dental instruments, supplies, and equipment.

  • Collect and record patient health histories.

  • Maintain patient management during dental procedures to make sure the patient is comfortable (i.e. proper suction, using tools in a gentle manner).

  • Properly transfer instruments to the doctor and/or second DAS.

  • Perform dental procedure isolation techniques. Keep patients mouths dry and clear by using suction or other devices.

  • Preparation of dental materials (cements, amalgam, composite, impression materials, etc.).

  • Thorough charting of treatment information in the patients dental notes from the doctor.

  • Assist doctor in management of medical and dental emergencies.

  • Clean and polish removable instruments.

  • Fabricate temporary restorations and custom impressions from preliminary impressions.

  • Instruct patients on postoperative instructions and general oral health care.

  • Teach patients appropriate oral hygiene strategies to maintain oral health (i.e. tooth brushing, flossing, and nutritional counseling, etc.).

  • Proficient with dental software (Dentrix) for charting, treatment planning, clinical notes, etc.


  • Expose diagnostic x-rays and take intra-oral camera pictures (as needed).

  • Take impressions.

  • Use and maintain diagnodent, water laser, wand, intra-oral camera, etc.

  • Adapt temporary crowns for both posterior and anterior.

  • Place topical medications.

  • Remove excess cement from fabricated restorations and orthodontic bands.

  • Insert and adjust removable mouth appliances (i.e. denture, partial, flipper, bite splint, etc.).

  • Manage the dental office infection control plan to meet OSHA, CDC, and ADA standards.

  • Perform instrument cleaning, sterilization/disinfection, and re-circulation.

  • Disinfect dental operatory and sterilization.

  • Pour impressions to make models and trim models.

  • Fabricate mouth guards, temporary crowns, whitening trays, custom impression trays, etc.

  • Prepare casting models and dies.

  • Schedule and confirm patient appointments.

  • Pull patient charts and file paperwork.

  • Answer the phone and take messages.

  • Follow all forms of HIPPA and patient privacy for confidentiality.

  • Greet patients and display a proper hand-off to the front office when checking a patient out.

  • Make unscheduled treatment calls.

  • Educate patients on personal oral care instructions (post-op, temporary crowns, removable appliances, extractions, etc.).

  • Take part in community dental health presentations.

  • Help to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics, and oral surgery.

  • Assist with endodontic procedures and oversee the care of the endo equipment (microscope, hand pieces, files, etc.).

  • Assist with conscious sedation and oversee the patients blood pressure and pulse oximeter readings.

  • Assist with implant procedures.

  • Assist with orthodontic procedures.

  • Assist with TMJ procedures.

  • Assist with perio procedures.

  • Assist with oral surgery procedures.

  • Exemplify excellent patient service by answering questions in a thorough manner and following up with the patient (when need be).

  • Foster a positive attitude at work when interacting with staff and patients and be a team player.

  • Practice First Choice Dentals philosophy of 3-step communication.

  • Perform work in an efficient manner and be timely with patient care.

  • Provide a proper handoff to the doctor.

  • Conduct unscheduled treatment calls and talk to patients about scheduling their next appointment.

  • Be willing to help out at other sites (on day off or when asked).

  • Help with keeping the doctor and schedule running on time.

  • Respect patient privacy by maintaining a professional tone and by not discussing personal matters with other staff in front of a patient. The focus and conversation should always be centered around the patient. Keep level of voice controlled in order to not disturb other patients.

  • Initiate ideas for ways the site can improve or become more efficient.

  • Maintain effective organizational skills and a high attention to detail.

  • Take the time to carefully explain information to patients in a non-technical manner.


  • High School Diploma required

  • Dental Assisting Diploma/Certificate preferred


  • Requires a minimum of two years of recent dental assisting experience

  • High proficiency with computers and electronic communication preferred

  • Dentrix software preferred


  • Strong interpersonal skills (making the patient feel welcome)

  • Strong organizational and teamwork skills

  • Ability to prioritize multiple requests efficiently

  • Strong attention to detail and accuracy

  • Effective written and verbal communication skills


  • None required


  • Prioritize duties

  • Strong willingness to respond to patient questions/requests


  • Demonstrates exceptional customer service and interacts effectively with doctors, patients, vendors, visitors, team members and the broader heath care community

  • Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor at all time


  • All employee records/conversations/benefit elections

  • Business legal matters

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Dental Assistant

First Choice Dental