ESSENTIAL JOB RESULTS:
Prepare, sterilize, disinfect, and maintain dental instruments, supplies, and equipment.
Collect and record patient health histories.
Maintain patient management during dental procedures to make sure the patient is comfortable (i.e. proper suction, using tools in a gentle manner).
Properly transfer instruments to the doctor and/or second DAS.
Preparation of dental materials (cements, amalgam, composite, impression materials, etc.).
Assist doctor in management of medical and dental emergencies.
Clean and polish removable instruments.
Fabricate temporary restorations and custom impressions from preliminary impressions.
Instruct patients on postoperative instructions and general oral health care.
Teach patients appropriate oral hygiene strategies to maintain oral health (i.e. tooth brushing, flossing, and nutritional counseling, etc.).
Proficient with dental software (Dentrix) for charting, treatment planning, clinical notes, etc.
Expose diagnostic x-rays and take intra-oral camera pictures (as needed).
Use and maintain diagnodent, water laser, wand, intra-oral camera, etc.
Adapt temporary crowns for both posterior and anterior.
Place topical medications.
Remove excess cement from fabricated restorations and orthodontic bands.
Insert and adjust removable mouth appliances (i.e. denture, partial, flipper, bite splint, etc.).
3.DENTAL INFECTION CONTROL PROCEDURES:
Manage the dental office infection control plan to meet OSHA, CDC, and ADA standards.
Perform instrument cleaning, sterilization/disinfection, and re-circulation.
Disinfect dental operatory and sterilization.
4.DENTAL LABORATORY PROCEDURES:
Pour impressions to make models and trim models.
Fabricate mouth guards, temporary crowns, whitening trays, custom impression trays, etc.
Prepare casting models and dies.
5.BUSINESS OFFICE PROCEDURES:
Schedule and confirm patient appointments.
Pull patient charts and file paperwork.
Answer the phone and take messages.
Follow all forms of HIPPA and patient privacy for confidentiality.
Greet patients and display a proper hand-off to the front office when checking a patient out.
Make unscheduled treatment calls.
6.PATIENT & COMMUNITY EDUCATION:
Educate patients on personal oral care instructions (post-op, temporary crowns, removable appliances, extractions, etc.).
Take part in community dental health presentations.
Help to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics, and oral surgery.
7.DENTAL ASSISTING - SPECIALTY AREAS:
Assist with endodontic procedures and oversee the care of the endo equipment (microscope, hand pieces, files, etc.).
Assist with implant procedures.
Assist with orthodontic procedures.
Assist with TMJ procedures.
Assist with perio procedures.
Assist with oral surgery procedures.
Exemplify excellent patient service by answering questions in a thorough manner and following up with the patient (when need be).
Foster a positive attitude at work when interacting with staff and patients and be a team player.
Perform work in an efficient manner and be timely with patient care.
Provide a proper handoff to the doctor.
Conduct unscheduled treatment calls and talk to patients about scheduling their next appointment.
Be willing to help out at other sites (on day off or when asked).
Help with keeping the doctor and schedule running on time.
Respect patient privacy by maintaining a professional tone and by not discussing personal matters with other staff in front of a patient. The focus and conversation should always be centered around the patient. Keep level of voice controlled in order to not disturb other patients.
Initiate ideas for ways the site can improve or become more efficient.
Maintain effective organizational skills and a high attention to detail.
Take the time to carefully explain information to patients in a non-technical manner.
Requires a minimum of two years of recent dental assisting experience
High proficiency with computers and electronic communication preferred
Dentrix software preferred
SKILLS AND ABILITIES:
Strong interpersonal skills (making the patient feel welcome)
Strong organizational and teamwork skills
Ability to prioritize multiple requests efficiently
Strong attention to detail and accuracy
Effective written and verbal communication skills
Strong willingness to respond to patient questions/requests
Demonstrates exceptional customer service and interacts effectively with doctors, patients, vendors, visitors, team members and the broader heath care community
Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor at all time
All employee records/conversations/benefit elections
Business legal matters
First Choice Dental