Hero Practice Services is part of the Hero Practice Management group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities.
With 26 offices across seven states, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a callingjoin us, BE A HERO!
Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff.
The Adventure Dental, Vision, and Orthodontics team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness.
Navigating the healthcare system can be a challenge for the families we serve. At Hero, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children.
Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.
MISSION OF THE ROLE
The Anesthesiologist's mission is first and foremost to protect the patient's well-being and safety just prior to, during, and after surgery. They are to also provide assistance and leadership to their GA team.
OUTCOMES OF THE ROLE
Team Leadership & Change Management: Builds a community within the practice that fosters teammate satisfaction and retention by (1) developing strategies to achieve organizational goals (2) being available to staff (3) accepting feedback from others, developing subordinates' skills and encouraging growth. Develops implementation plans and communicate changes effectively by (1) building team commitment (2) supporting those affected by change and (3) evaluating results.
Solution Driven & Process Oriented: Identifies and resolves problems in a timely manner and develops alternative solutions. Designs & systematically executes proactive, recurring processes to achieve goals.
Integrity & Accountability: Demonstrates high integrity in all activities; does not cut corners to achieve goals.
Uses research, facts, and analysis to inform decisions and continually improve outcomes. Understand, monitor and ensure effective execution of all policies and procedures by (1) completing administrative tasks correctly and on time (2) supporting organizations goals and values and (3) supporting affirmative action and respecting diversity.
Mission Driven & Patient-First: Passionate about delivering high-quality care and service and responding promptly to costumers needs.
Analyzes market and competition and adapts strategy to changing conditions. Competently examine patients, diagnose diseases and effectively treat and perform all necessary procedures. Educate by setting up a friendly relationship with the patients to educate them about the complications of their treatment by (1) preparing a doctor case file including medical history (2) informing patients on general care and health of teeth in regards to the surgery taking place. Evaluate by responding promptly to patient's needs by (1) managing difficult or emotional customer situations (2) developing innovative approaches and ideas and (3) soliciting customer feedback to improve service.
Compassionate & Teamwork: Puts team above self, doing whatever it takes to make the broader team win.
Works well with members of Hero's leadership team in pursuit of the company's goals. Work collaboratively with the Hero Practice Support Center team to (1) implement new programs and initiatives (2) provide feedback and ideas on improvement areas. Provide vision and inspiration to peers and subordinates by (1) displaying passion and optimism (2) remaining open to others' ideas (3) being able to work in a fast-paced environment with different personalities and (4) including staff in planning, decision making and process improvement.
Demonstrates attention to detail and able to handle a diverse workload.
Able to multi-task and complete tasks correctly and on time.
Exhibits strong interpersonal skills, listening to patients and staff members' needs and possesses a friendly demeanor.
Identifies issues and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
Preferred knowledge of EagleSoft/Dolphin, Database, DentaQuest and RevolutionEHR software and Paychex Human Resource and Payroll Systems; must have proficiently with all Microsoft Office programs.
Must be a graduate of an accredited U.S. School.
Current anesthesia license in the state where the practice is located.
Must have a Medicaid Provider number and NPI number.
Responsible for keeping license active, current and in good standing.
Travel when needed, 50% to 75% of the time.
SALARY & BENEFITS
Full-time, exempt position. Competitive salary and benefits package. Benefits include medical, dental, vision, life insurance and 401(k).
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds, occasionally 50.
Hero Practice Services