Demonstrator

Hy-Vee Lincoln , NE 68501

Posted 1 week ago

Job Title: Demonstrator FLSA: Non-Exempt

Department: Grocery Revision Date: 03/2009

General Function:

Provides prompt, efficient and friendly customer service. Prepares a demonstration of a product for the customers in the store. Offers customers samples of the product, explains the product and makes suggestions for preparation.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers; Department Managers

Direct Reports: None

Primary Duties and Responsibilities:
1.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
2.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
3.Makes an effort to learn customers' names and to address them by name whenever possible.
4.Assists customers by: (examples include)

  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.
    5.Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
    6.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
    7.Prepares product for sampling.
    8.Offers samples to customers.
    9.Answers customers' product related questions.

  1. Explains products and makes suggestions on preparation.
  2. Organizes items needed to do demonstration.
  3. Insures adequate supplies are available.
  4. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
  5. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  6. Adheres to company policies and individual store guidelines.
  7. Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:
1.Stocks supplies needed for demonstration.
2.Assists in other areas of store as needed.
3.Performs other job related duties and special projects as required.

Education and Experience:

High school or equivalent experience. Less than six months of similar or related work experience.

Physical Requirements:

Must be physically able to perform light work exerting up to 20 pounds of force occasionally; up to 10 pounds of force frequently; and a negligible amount of force constantly to move objects.

Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.

  • Ability to do simple addition and subtraction; copying figures, counting and recording.

  • Must have the ability to have increased contact with people, interview or advise people.

Working Conditions:

This position is exposed to dirt, noise, and potential electrical shock on a daily basis. This is a fast pace work environment.

Equipment Used to Perform Job:

Grill and kitchen utensils.

Contacts:

Has daily contact with the general public.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Event Specialist

Advantage Solutions

Posted 1 week ago

VIEW JOBS 4/11/2019 12:00:00 AM 2019-07-10T00:00 Summary Part Time Event Specialist Are you outgoing and enjoy interacting with people? If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for you! We are looking for Brand Ambassadors to engage customers by promoting products to increase sales. If you have experience in food services, retail, and/or customer service or simply enjoy interacting with people, then we want to hear from you! Things to consider: * Entry level position * Events are typically 6 hours taking place at various times from Thursday - Sunday * Average employee works 2-3 shifts per week, dependent on Event availability * Based on location, there may be availability for extra shifts throughout the week * Competitive pay rates Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What We Offer: * Part Time Benefits (Dental and Vision) * 401(K) with company match * Vacation Time * Paid Training and ongoing career development What You'll Do: * Interact in a friendly, enthusiastic, and outgoing manner with management and customers * Generate brand awareness and positive product impressions to increase sales * Assess customers' needs and interests to best recommend products * Set up, break down, product preparation and sampling during in-store demonstrations * Timely completion of all call reports, paperwork, and on-going training Qualifications: * High School Diploma preferred or equivalent job-related experience * Sales and/or customer service experience preferred * Daily Internet/email access and/or smartphone required * Stand comfortably for up to 6 hours a day Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary The Event Specialist generates excitement, customer engagement, brand awareness, and increased product sales through conducting event demonstrations. The Event Specialist is responsible for physically preparing, maintaining, and cleaning the demonstration area (including physically assembling and otherwise setting up and later breaking down the demonstration cart); actively marketing the product being demonstrated by physically approaching nearby shoppers to gain their attention and interest; preparing (e.g., cooking) and providing food or beverage samples or otherwise demonstrating the product to those shoppers who are successfully drawn in; and reading program materials as assigned to be able to conduct informed product-related discussions with consumers. Essential Job Duties and Responsibilities Conduct demo event for approximately 5 ¾ hours * Get out in front of and move around cart area to approach customers within 10 feet of cart * Engage customers in a professional and memorable manner which generates enthusiasm for the product and the event and helps create a positive shopper experience * Educate the consumer about the products, create brand awareness, and drive product sales * Prepare product samples using demo equipment such as sharp knives, cooking appliances, and other food preparation tools * Offer product samples to consumers * Keep cart adequately stocked with samples, ingredients, and products for purchase, obtaining items from locations throughout the store as needed * Maintain the area surrounding the demo in a safe and clean condition Set up event within approximately 15 minute period * Push cart weighing up to 52-74 lbs. a distance of 150-300 feet from storage area to event execution area * Carry appliances/equipment weighing up to 20 lbs. a distance of 5-10 feet * Retrieves product and supplies (requires lifting up to 20 lbs., reaching overhead; and carrying up to 20 lbs, up to 40 lbs at some locations, for a distance of 5 feet) * Assemble cart and construct/set-up/display Point of Purchase materials, insert price signs, display product information, and lift signs up to 5 lbs. * Set up and display product/materials on cart Break down and clean up event within approximately 15 minute period * Clean-up and sanitize cart * Disassemble cart * Push cart weighing up to 52-74 lbs. a distance of 150-300 feet from event execution area to storage area * Return appliances/equipment by carrying items weighing up to 20 lbs. a distance of 5-10 feet * Wash utensils and cookware Perform administrative work * Study product materials to develop product knowledge * Review event schedule * Complete call reports * Attend trainings * Check voice mails and emails * Participate in scheduled calls with Supervisor/others as needed Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports This position does not have guidance or mentoring responsibilities for indirect reports Travel and/or Driving Requirements Travel and Driving are not essential duties or functions of this job Minimum Qualifications Education Level: (Required): High School Diploma or GED or equivalent experience Significant experience in event marketing, demonstrations, sales or retail/grocery is highly desirable Skills, Knowledge and Abilities * Strong verbal communication skills * Reading comprehension * Active listening * Ability to understand and apply new information, procedures or principles to perform job duties * Ability to understand and follow specific instructions and procedures * Ability to complete multiple duties with accuracy shifting form one to another with frequent interruptions * Time management * Detail orientation * Basic computer skills to enter and locate information, including familiarity with Word, Excel and Internet usage * Teamwork * Excellent customer service orientation * Dependability * Drive/Initiative * Positive demeanor * Sales orientation * Flexible and adaptable, able to change and alter according to changes in projects or business environment * Willingness to uphold ethical standards, laws and company policies and procedures * Knowledge of the Company's demo guidelines related to selling, preparing samples, and safety * Ability to use demo preparation and cooking equipment such as small countertop appliances, utensils and thermometers * Knowledge of food safety policies and procedures * Ability to stand for extended periods of time * Ability to move throughout demo area to engage the customer * Ability to move to locate products and supplies * Ability to visually locate merchandise and other objects Other Requirements * Execute demonstrations on scheduled date and time (subject to any schedule adjustments necessary to properly complete set up and break down or as otherwise modified by management) * Stand for up to 6 hours (other than legally required breaks/meal periods) and actively move around store up to a distance of about ½ mile to obtain, set up, and clean up demonstration cart and related equipment/materials; obtain product from shelves; conduct demonstration event * May need to pass online Food Safety certification (all training hours will be paid for by the Company) * Certain product demonstrations may require specialized talent, experience, expertise, skills, knowledge, certification, or duties in order to be eligible to conduct a particular event. If an associate does not satisfy the particular requirements for the specialized event, he/she would remain eligible for the standard, non-specialized events otherwise available to all associates in the position (to the extent such positions are available). Examples of the talent, experience, expertise, skills, knowledge, certification, or duties which may be required to conduct a specialized event include (without limitation): ability to satisfy requirements necessary to conduct product demonstrations involving alcoholic beverages; Food Safety Certification; Responsible Alcohol Server Certification; video game /other consumer electronics knowledge, skills, and experience * Reliable access to a computer and a phone on a daily basis * Satisfactory completion of background check/drug testing subject to applicable law * Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate. * Ability to be flexible and willing to work extended hours when necessary Environmental & Physical Requirements Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). The use of proper safety practices when handling the products and/or cooking is essential. Additional Information Regarding The Company Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state and local laws including Fair Chance Initiative for Hiring (Ban the Box) Ordinances. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account. Advantage Solutions Lincoln NE

Demonstrator

Hy-Vee