Demand Generation Account Supervisor

Springbox Chicago , IL 60602

Posted 1 month ago

Account Supervisor

Reporting to the Client Engagement Director, the Account Supervisor manages both the daily coordination of agency activities and acts as the primary client contact across multiple accounts. You will lead internal agency teams in the development and implementation of integrated marketing plans for our clients, and serve as the integrator across multiple agency disciplines (strategy, creative, UX, development, media/demand generation, etc.).

The Account Supervisor must have a strong understanding of the client's business and marketing goals. The ideal candidate will be committed and capable of providing insight-driven solutions to ensure client satisfaction and success.


  • Acts as the account leader by building strong and lasting relationships with clients

  • Responsible for the profitability of multiple accounts

  • Understands the client's goals and business

  • Develops budgets, timelines, and scopes of work for given client accounts

  • Works with Project Managers and other team members to assign resourcing

  • Ensures projects are on strategy, on time and exceeding client expectations

  • Understands integrated marketing strategies (planning, media, creative) and apply insights when making decisions

  • Leads internal teams in the development of strategic integrated marketing plans for assigned clients

  • Identifies, researches and present additional business opportunities for existing clients

  • Presents to both internal teams and client teams in formal and informal settings

  • Negotiates with clients and agency staff concerning project details, schedules and deadlines

  • Monitors competitive activity and media to have a thorough understanding of client health

  • Mentors and develops teams, creating an inspiring work environment for clients and internal teams

  • Directs and coordinates the activities of others; including assigning and delegating work and monitoring the work of others

  • Positively and professionally represents the agency at all industry functions, as needed

Skills and Qualifications

  • Bachelor's degree in advertising, marketing or related field

  • At least 5-7 years of agency experience in account management and project management

  • Must have excellent strategic and analytical marketing skills

  • Must be a recognized leader within an extended team, with proven ability to manage and mentor junior team members

  • Must be a confident self-starter with a positive attitude, a team player, an innovative problem solver and be able to manage multiple projects at once

  • Needs to be attentive to detail, resourceful, and work well under pressure

  • Knowledge of the digital advertising industry and emerging trends

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Demand Generation Account Supervisor