Demand - Associate Field Service Tech

Demand

• Associate Field Service Tech

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this position, you will provide technical support for Automation & Electrification Service, Process Automation Energy Industries (PAEN) in Baton Rouge, Louisiana, delivering superior, professional service, remotely or on site. In this position, you will provide technical support for MOD300, AC800M and with 800xA, MOD300 Connect in EN/ PAEN area in proximity of St. Charles, LA, United States, South Region. Your hands on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.

This position reports to

Regional Service Manager

• South

Your responsibilities

• Providing on site technical support

• Provide Application support when needed

• Provide Preventive Maintenance to ABB installed base at your customer site

• Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners

• Provide support for ABB upgrade projects when applicable

• Coordinating logistics of resources, spare parts and technical support cases

• Suggesting product and process improvements within the business to enhance operations and customer service

Your background

• An Associated degree or at least 2 years of experience in Distributed control systems is required

• Aptitude and Attitude to learn quickly. Formal and on the job training will be provided

• A collaborative, solution focused approach and strong written and spoken communication skills

• Ability to travel to mostly within south Louisiana for a week at a time

• Travel to other parts of US may be needed infrequently

• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan

• Life insurance

• Disability insurance

• Wellbeing program

• Healthcare plan

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M.

• 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.