Deloitte.Com BSA Manager

Deloitte & Touche L.L.P. Chicago , IL 60602

Posted 7 months ago

Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

In Global Technology Services (GTS), we make an impact by providing leading edge technology products and support to the entire Deloitte organization. We offer innovative technology solutions that cross borders and help Deloitte deliver and connect with their clients, their communities, and one another in ways they never thought possible.

We currently have an opening for a BSA (Business Systems Analyst) manager with hands-on experience working as a digital marketing technologist.

Key skills include:

  • Ability to think strategically to drive the vision and objectives for our program

  • Understand business challenges at the local and global level to drive change and innovation to improve the customer experience and distinguish Deloitte in the marketplace

  • Working with delivery leaders and business stakeholders to translate business goals in to concrete deliverables and timelines

  • Understand marketing strategies and organizational goals to advise and lead the implementation of technology solutions

  • Being the technology expert and "source of truth" about the technology for the organization.

  • Looking ahead and staying on top of technology innovation

Work you'll do:

As a technologist, you will work closely with Technical Delivery Managers (TDM's), Architects and IT Leaders to drive and work through delivery for our Global Brand and Marketing stakeholders. You will lead requirements sessions and provide implementation/coordination support while working with stakeholders and the delivery team to plan, design, deploy and support on an ongoing basis.

  • Ensure brand and marketing strategies complement the organization's overall goals, collaborating with IT and business stakeholders to ensure we are selecting the best-of-breed solutions

  • Understands business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats. Elicits and documents functional requirements and test strategies for technical solutions to meet business needs.

  • Possesses advanced level understanding of business analysis professional standards, business processes, workflows, methodologies and leading practices.

  • Directs and monitors business analysis activities to ensure the traceability and optimum coverage of business requirements with change request backlog.

  • Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed function requirements.

  • Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on deliverable timeline and project status.

  • Responds proactively to both business and project issues and escalates appropriately.

  • Guide and provide oversite to junior members of the team.

What you'll be part ofour Deloitte Global culture:

At Deloitte, we expect results. Incredibletangibleresults. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand outwith opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Who you'll work with:

Working with the Technical Delivery Manager (TDM) and senior program leadership, the team lead will be responsible for heading activities on projects to deliver technology platform which meet's the business' needs. This includes leading requirements gathering, preparing materials for meetings and working sessions, liaising with other project team members and being responsive to client's needs, all with an eye on details in a fast-paced environment.

How you'll grow:

Deloitte Global inspires leaders at every level. We believe in investing in you, helping you embrace leadership opportunities at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching and mentoring, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Benefits you'll receive:

Deloitte's Total Rewards program reflects our continued commitment to lead from the front in everything we do that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Required experience:

  • Minimum 5-7+ years of related Business Analysis experience

  • Minimum 1-2+ years in Lead BA type function

  • Strong capabilities facilitating strategic discussions with IT and Business Stakeholders

  • Leverage analytics to inform strategy and tactical execution

  • Instilling governance with marketing data modeling and architecture

  • Excellent presentation skills and executive presence

  • Experience with digital marketing tools and concepts

  • Experience in techniques utilized for elicitation

  • Experience in dealing with multiple projects and cross-functional teams and ability to coordinate across teams in a large matrix organization environment

  • Strong analytical abilities and excellent communication skills

  • Travel 10% or less

Education:

  • Bachelor's degree with a technology focused major (or equivalent years of experience)

Preferred experience:

  • BSA certification (CBAP or CCBA) preferred but no required

  • Experience collaborating with marketing or agencies

  • Knowledge of Agile methodology and experience working with Agile development processes

  • Scrum master certification is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Disclaimer: Nothing in this job description/posting shall constitute an offer or promise of employment. If you are not reviewing this job posting on our Careers' site (jobs2.deloitte.com) or one of our approved job boards we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at jobs2.deloitte.com

Requisition code: DE20USAGTS005AG0512


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Deloitte.Com BSA Manager

Deloitte & Touche L.L.P.