Delivery Technician

Joerns Healthcare Cincinnati , OH 45201

Posted 4 months ago

Position Summary

The Delivery Technician is responsible for delivery, pick up, and service of company product to the customer facilities in a timely and professional manner, including educating the patient/care giver on the safe operation and use of company product.

This individual will also be responsible for product care and maintenance, product repair, warehouse/shop duties, vehicle care and maintenance, and tracking of inventory at all times.

Major Duties & Responsibilities

  • Work/drive safely in all aspects of job

  • Responsible for delivery and set up of product in accordance with arranged schedule to the customer/patient in a timely and professional manner

  • Instructs and demonstrates patient/care giver/nurse on proper and safe use of product

  • Loads and unloads product in an orderly and secure manner in accordance with set policies and procedure

  • Completes vehicles safety checks in accordance with set procedures.

  • Drives safely and defensively obeying all traffic law

  • Provides safe environment for the patient at all time

  • Checks electrical outlets for power and proper ground when delivering electrically powered home medical equipment, in addition to observing entire environment/surroundings for any concerns in accordance with set procedures

  • Completes required paperwork upon delivery, pick up, or service of product and follows and adheres to HIPAA guidelines

  • Rotates on-call availability with Field Service Technicians, including nights & weekends

Required Education

High School Diploma or equivalent

Required Skills & Experience

  • 2 years of customer service or comparable experience

  • Must be dedicated to providing outstanding customer service

  • Must have ability to work extended hours, including some evenings weekends and travel

  • Ability to safely lift, push or pull up to 50 lbs with or without accommodations

  • Transports deliveries according to manifest in a safe, responsible manner and in accordance with company procedures and applicable DOT regulations

Preferred Skills, Experience & Education

  • Previous driving/delivery experience

  • Previous durable medical equipment (DME) experience is preferred

  • Computer skills, such as experience with Outlook email, Microsoft Excel, and smart phones such as IPhone or Android

  • Ability to work independently and in team environment

  • Good communication skills (verbal and written), along with good organizational skills

  • Previous Patient care experience

Joerns Healthcare is an Equal Opportunity Employer

About Joerns

Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment, negative pressure wound therapy systems, and safe patient handling solutions. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care hospitals, skilled nursing facilities, rehabilitation facilities, and hospice centers.We continually strive to provide the most exceptional service, the most affordable products, and the most innovative patient care solutions to our customers. We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.

Benefits

At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts. Our employees also receive Paid Vacation and Holidays.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Delivery Driver

Donatos

Posted Yesterday

VIEW JOBS 11/17/2019 12:00:00 AM 2020-02-15T00:00 Driver Associate Restaurant Operations FLSA Status: Non-Exempt WHO WE ARE Donatos mission is to promote goodwill through our products and service, principles and people. In order to grow this mission, it is important to achieve our business goals through our growth. Success is achieved by all of us, pulling in the same direction AND by exhibiting behaviors that generate positive results. OUR SUCCESS BEHAVIORS At Donatos, we focus on two general categories of success behaviors, they are: * Opportunity Seeking: Symbolized by the passion we feel in our heart, this is the entrepreneurial spirit that drives us to find opportunities, create excitement, build enthusiasm, act like an owner and accomplish tasks. * Disciplined: Symbolized by focused clarity we have in our head, this is the logical, strategic, fact based approach to doing business that focuses all of our passionate enthusiasm toward the activities that will make a difference. OUR PHILOSOPHY Live: A balanced, healthy lifestyle brings you personal power and energy to achieve your dreams. Love: A clear focus on your values keeps you rooted in what's important. Laugh: Understanding and connecting with others builds strong relationships, fun and creativity. Learn: There is always a better way…learn, grow, stretch – keep moving forward. OUR VALUES Trust, Integrity, Accountability, Consistency, Hospitality, Creativity, Community Engagement, Leadership, Fairness, Family, Humility Position Summary Donatos' cutting-edge associates are high-energy team players who are passionate about serving our customers and producing the finest quality product. Our associates possess the highest level of integrity while being bold, passionate and fun. Essential Responsibilities * Provides excellent care and service to customer * Takes accurate phone orders * Effective Communicator and active listener * Checks out and deliver orders * Accurately handles cash * Serves others * Safely operates a motor vehicle * Basic reading, writing and math skills * Performs other in-store functions while not driving such as folding boxes or other cross-functional associate level duties Minimum Requirements The following education, experience, knowledge, skills and abilities (KSA's) are required to perform in this role: * Valid driver's license * Clean driving record * Valid automobile insurance Education * High School or GED Preferred, but not required Work Experience * Previous Driver and/or customer service experience helpful, but not required Knowledge, Skill and Abilities (KSA's) * Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. * Boss Relationships - Responds and relates well to bosses; would work harder for a good boss; is open to learning from bosses who are good coaches and who provide latitude; likes to learn from those who have been there before; easy to challenge and develop; is comfortably coachable. * Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked. * Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in service; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Ethics and Values - Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values. * Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain. * Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. * Patience - Is tolerant with people and processes; listens and checks before acting; tries to understand the people; follows established process. * Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration. * Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. * Drive For Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented. * Self-Knowledge - Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; isn't defensive; is receptive to talking about shortcomings. Physical Requirements * Walk, sit, drive, reach with or without accommodation. * Ability to lift up to 50 pounds * Bending and Twisting Donatos Cincinnati OH

Delivery Technician

Joerns Healthcare