Delivery Service Technician I - Humble, TX

Goodman Networks, Inc. Houston , TX 77020

Posted 2 months ago

Goodman Networks is a leading field services company with 2,600 network and electronics technicians, serving customers across the nation. We provide "white glove," last-mile installation and maintenance services to network operators, OEMs and retailers of smart home electronics and connected devices. Goodman Networks delivers best-in-class results for operational and customer service metrics by utilizing our robust back office support systems, which include logistics and kitting services, call centers, a Network Operations Center (NOC) and some of the most efficient training programs in the industry.

Job Summary:

A Delivery Service Technician I is responsible for the delivery and assembly of, among other things, consumer and office products such as furniture, backyard playsets, appliances, grills, TV mounts, exercise and other products or equipment ("Products") at customers' homes or businesses while delivering the ultimate customer service ("white glove") experience.

Essential and Primary Functions:

  • Drive a non-commercial delivery truck, cargo or sprinter van, and follow a time schedule.

  • Ability to manage and record inventory movements within a warehouse setting.

  • Safely load and unload the delivery vehicle with a dolly or hand truck and use blankets or packing to prevent damage to the Product, delivery vehicle, or customer's home.

  • Unbox and assemble a variety of Products based on instruction manuals, blueprint specifications, parts lists, and drawings.

  • Take precise measurements to ensure accurate fit of Products in the customer's home.

  • Collect proof of delivery, printed or digital signatures from the customer on required forms.

  • Collect non-cash payments from customers, if applicable, via payment application.

  • Accurately and thoroughly complete required printed or digital logs and reports.

  • Keep a clean and tidy work area at the customer's home, including wearing booties inside the home, post-assembly removal of packing materials and debris from the customer's home.

  • Must be able to meet the required physical demands listed below, including but not limited to, lifting and moving up to 50-200 pounds on a regular basis with the help of a lifting partner or dolly.

Other Functions:

  • Communicate well with customers, employees, and various company departments.

  • Must be team-oriented and work well with others.

  • Must be able to work with minimal supervision and in accordance with all safety standards.

  • Needs to be self-motivated.

  • Ability to use reason and judgment to solve any problems or issues that may arise.

  • Must maintain superior customer service, professionalism and a positive attitude to ensure the highest level of customer satisfaction.

  • Inspect delivery vehicle pre and post-service trips to ensure it is clean and organized and monitor its maintenance and repair in accordance with company policy.

  • Meet all company and industry safety requirements.

  • Place orders for supplies.

  • Performs other job-related duties as required by business needs.

Goodman Networks considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.

Minimum Job Requirements:

  • At least 21 years of age and legally able to work in the United States.

Knowledge, Skills and Abilities:

  • Working knowledge of hand tools and power tools.

  • Basic computer skills (e-mail, mobile apps) and experience operating mobile devices.

  • Available to work a flexible work schedule (weekends / holidays / evenings).

  • Able to work in fast paced fluid environment.

  • Reliable attendance record: on time every day required.

  • Ability to maintain confidentiality of customer purchases or records.

Certificates, Licenses, Registration and

Requirements:
  • Must possess a valid driver's license.

  • Licenses, such as low voltage, HVAC or plumbing, may be required for the installation of home products.

Physical Demands:

  • Must be able to lift and move large, bulky and/or heavy merchandise up to 200 lbs. multiple times a day, with help of a lifting partner or dolly.

  • Must be able to work 8-10-hour days and perform repetitive bending and twisting motions.

  • Must be able to push/pull and lift at or above chest level.

  • Must be able to climb in and out of the cab and box truck and move equipment up and down staircases.

  • Must be able to consistently perform firm hand grips of >50lbs.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • Ability to drive a cargo van or 14'-26' straight truck and potentially operate a lift gate.

  • Comfortable working outdoors in all types of weather conditions.

Submit your resume to talentacquisition@goodmannetworks.com to be considered.

Apply by emailing your resume to TalentAcquisition@goodmannetworks.com


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Commercial Service Technician Houston TX

The Goodyear Tire & Rubber Company

Posted Yesterday

VIEW JOBS 10/21/2019 12:00:00 AM 2020-01-19T00:00 Job Req ID: JR-40043846 To Apply to this job, click HERE. Please DO NOT click the Apply now >> button or your application may not be processed. Goodyear. More Driven. General Description: As a Commercial Service Technician, you will be accountable for properly and safely performing the tire and related services needed for all commercial tire users both in the truck care center and on the road. Experience isn't required for this position, you will be able to be trained in any skills required. We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include but not be limited to: * Service Commercial Tires including dismounting and mounting any type of tire. * Train to perform match mounting, match mating dual assemblies, and radial runout as necessary. * Inflating of tires to prescribed PSI per load requirements. * Perform roadside service calls on a rotating on call schedule. * Determine repairable tire conditions and making such repairs. * Remove tires for retreading or repair as needed. * Properly execute required service ticket to submit to management. * Respond in a timely manner to customer service calls, diagnosing issues, and performing on-site repairs and/or replacements. * Clean and maintain service equipment. * Properly maintain assigned Service Vehicle including appearance of on-board service equipment. * Provide "Service Excellence - Always" to meet the service goals of the location and of customers * Comply with OSHA regulations and safety requirements. * Wear proper PPE, use tire cages, and follow all other safety policies and procedures. * Any other duties as assigned by management * Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting Basic Requirements: * Position requires an on-call schedule on a rotating basis. Must be willing to perform service calls on nights and/or weekends on a rotating basis. * Must have a valid driver's license and meet commercial driver qualification requirements, including being at least 21 years of age. * No relocation is being offered for this position. * Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. Preferred Qualifications: * High School Diploma or GED. * Previous Commercial Service Tire experience. Candidate Criteria: * Must possess a mechanical aptitude. * Strong oral and written communication ability. * Commitment to follow all safety procedures and work in a safe manner. * Must be able to work in a results-oriented, fast-paced environment as part of a team. * Must be a self-starter and willing to take initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions. Goodyear is one of the world's largest tire companies. It employs about 65,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Employment Opportunity laws, and here for additional supplementary information. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please call the number below. Goodyear (312) 915-5548 To Apply to this job, click HERE. Please DO NOT click the Apply now >> button or your application may not be processed. Nearest Major Market: Houston Job Segment: Technician, Quality Assurance, QA, Technology, Quality Apply now " The Goodyear Tire & Rubber Company Houston TX

Delivery Service Technician I - Humble, TX

Goodman Networks, Inc.