Delivery Director (Cms /Commerce/Marketing Services)

TA Digital Los Angeles , CA 90001

Posted 1 week ago

Delivery Director: West Coast Region

Location Preference: Los Angeles Area or Bay Area California

Travel: 30%+

TA Digital is a digital transformation agency with 30-40% growth year-over-year focused on hiring leaders within the digital marketing space to support growth and build a scalable foundation for the future. Our vision is to provide innovative digital solutions and services by continuing to expand our leadership team and hiring superstars who may feel lost or marginalized within their current organizations.

If you feel:

  • there are too many layers between you and decision makers
  • that your current organization will not make the right decision even after you identify problems and recommend viable solutions
  • you are ready for a bigger voice, larger platform or place for a stronger impact

then you should consider TA Digital because we are ready to talk to you!

Description:

The Director will be responsible for the overall delivery of TA Digital's solutions to clients. This includes directing and managing implementation teams, which include proprietary as well as partner products. The team includes a lead for each customer implementation as well as Project Managers, Solutions Architects, Business Analysts and Implementation Consultants.Responsibilities:

  • Own the delivery of all client projects in the West Coast region
  • Develop trusted advisor relationships with key client stakeholders and executive sponsors
  • Lead Delivery managers and project managers for successful project outcomes
  • Track key project performance metrics and control change management.
  • Make periodic client visits and be main of point contact for client escalations
  • Conduct monthly status meetings with client and quarterly business reviews with the help of Sales Manager.
  • Collaborate with Sales Directors and conduct account planning

Requirements

  • Over 15+ years of experience in delivering web/digital experience projects
  • Over 5+ years of experience as Program Manager / Delivery Director
  • Account Management experience is a big plus
  • Strong implementation and support experience in digital marketing technologies like Adobe Experience Manager(AEM), Sitecore, Drupal, Marketo, Analytics, Magento, Hybris, SFDC
  • Experience in managing site rebranding projects from design to delivery.
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience delivering client-focused solutions to customer needs
  • Experience in ALM Tools such as JIRA and Confluence
  • Experience in lean-agile methodologies and frameworks - preferably SAFe 5.0 and Scrum, Kanban
  • Versed in leading teams on delivery excellence by reducing waste, discerning business and customer value to prioritize effectively, and embracing customer-centricity and product-centric mindsets.
  • Excellent listening, negotiation and presentation abilities
  • Strong verbal and written communication skills including storytelling to diverse stakeholders
  • Bachelors or Masters degree in Business Administration, Engineering or Marketing

Benefits

Compensation:

Base Salary, Bonus, Benefits: Global Health, Dental, Vision, AD&D Insurance, Vacation / PTO / Holiday pay plus matching 401K, Tuition & Travel Expense Reimbursement as needed

About us:

TA Digital is the only global boutique agency that delivers the best of both worlds to clients seeking to achieve organizational success through digital transformation. Unlike smaller, regional agencies that lack the ability to scale or large organizations that succumb to a quantity-over-quality approach, we offer resource diversity while also providing meticulous attention to the details that enable strategic success.

Over the past 20 years, TA Digital has positioned clients to achieve digital maturity by focusing on data, customer-centricity and exponential return on investment; by melding exceptional user experience and data-driven methodologies with artificial intelligence and machine learning, we enable digital transformations that intelligently build upon the strategies we set into motion. We are known as a global leader that assists marketing and technology executives in understanding the digital ecosystem while identifying cultural and operational gaps within their business - ultimately ushering organizations toward a more mature model and profitable digital landscape.

Recognized in 2013, 2014, 2015, and 2019 Inc. 5000 list as one of the most successful technology companies in the United States, TA Digital is pleased also to share high-level strategic partnerships with world class digital experience platform companies like Adobe, SAP and Salesforce and possess global partnerships with industry leaders such as Sitecore, Episerver, Elastic Path, BigCommerce, AWS, Azure and Coveo.

TA Digital has offices in US, Canada, UK and India. For more information, visit: www.tadigital.com

EOE & OFCCP Compliant regardless of: Minority / Female / Veteran / Disabled / Sexual Orientation / Gender Identity / National Origin

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Delivery Director (Cms /Commerce/Marketing Services)

TA Digital