Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Delivery - Customer Service Associate II

Expired Job

Lowe's Companies, Inc. Binghamton , NY 13901

Posted 5 months ago

Position Description

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Job Requirements

CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week.

Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays.

Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours.

Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimum Qualifications
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

Preferred Qualifications

Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year experience working in any department at a Lowe's retail store.

Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative Motili

Goodman Manufacturing

Posted 1 week ago

VIEW JOBS 1/5/2019 12:00:00 AM 2019-04-05T00:00 Overview Customer Services Representative The Opportunity Goodman is seeking a professional, skilled individual for our Customer Service / Inside Sales Representative position. This position responds to customer's inquiries or complaints regarding the organization's products or services. Determines best method to ensure customer satisfaction and adherence to the organization's policies. Coordinates with appropriate departments to ensure customer satisfaction. Informs customers of standard procedures or resolution of issues. Follows up, either verbally or in writing. Must be knowledgeable of the organization's policies, procedures, practices, products and services. Responsible for order management by handling all the details from purchase order to shipment of product. Sales Representative – InsideHelp develop and improve phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Some travel may be required and future potential for relocation based on performance and business is a possibility. Maintains sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Responsible for meeting established sales quotas. Monitors competitive activity and trends within territory. Keeps records and prepares reports on sales activities. May make presentations or perform demonstrations. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careers.daikincomfort.com/ and submitting your resume. Responsibilities May include; * Answer parts line. * Order processing. * Executing all aspects of the sales function including order inputting. * Existing account management. * Relationship development. * Serve as primary contact with accounts. * Process purchase orders and requests for quotations. * Provide customers with product and delivery information. * Work closely with manufacturing personnel to meet customers' requirements. * Provide accurate information regarding availability of in-stock items. * Obtain accurate information from vendors relating to shipment dates and expected date of delivery. * Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. * Generate new and repeat sales by providing product and technical information in a timely manner. * Recommend alternate products based on cost, availability or specifications. * Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction. * Other tasks as assigned. Qualifications * High School diploma or GED equivalent preferred, some customer service experience preferred * 1-3 years experience * Customer service skills * General Microsoft Office skills (Outlook, Excel, Word) * Answering of phones and directing calls * Good verbal skills – must be able to explain fairly technical parts information clearly * Written skills – must be able to communicate via phone, fax, and email effectively with customers * Organizational skills * Must be honest, hard working and intelligent * Ability to multi-task * Ability to handle high call volume * Excellent and confident customer support skills and positive disposition * Prior telemarketing sales experience preferred. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Postal Code13904 Goodman Manufacturing Binghamton NY

Delivery - Customer Service Associate II

Expired Job

Lowe's Companies, Inc.