Delicatessen Clerk

Hy-Vee Prairie Village , KS 66208

Posted 1 week ago

Job Title: Delicatessen Clerk FLSA: Non-Exempt

Department: Delicatessen Revision Date: 05/2018

General Function

As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers; Delicatessen Manager, Assistant Delicatessen Manager

Direct Reports: None

Primary Duties and Responsibilities
1.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
2.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
3.Makes an effort to learn customers' names and to address them by name whenever possible
4.Assists customers by:

  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience
    5.Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
    6.Takes customer orders at the delicatessen counter
    7.Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
    8.Reviews orders for the day
    9.Understands and practices proper sanitation procedures and ensures the work area is always clean and neat

  1. Reviews the status and appearance of the food for freshness
  2. Ensures that an adequate food supply is ready and on hand and develops or follows a production list
  3. Anticipates product needs for the department on a daily basis
  4. Prepares, finishes, and replenishes product as necessary
  5. Checks in product, puts product away, and may review invoices
  6. Runs the department registers and receives payment, makes change, etc., where applicable
  7. Removes trash in a timely manner
  8. Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  9. Adheres to company policies and individual store guidelines
  10. Reports to work when scheduled and on time.

Secondary Duties and Responsibilities
1.Washes dishes as necessary
2.Orders product and supplies as necessary
3.Delivers orders as needed
4.Prices products for customers as necessary
5.Assists in other areas of store as needed
6.Performs other job related duties and special projects as required

Education and Experience

Less than high school or equivalent experience and six months or less of similar or related work experience

Physical Requirements

  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects

  • Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision

  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

Knowledge, Skills, Abilities and Worker Characteristics

  • Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing

  • Must be able to solve arithmetic calculations involving fractions, decimals and percentages

Working Conditions

This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.

Equipment Used to Perform Job

Telephone, fax, copier, intercom system, computer, calculator, kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives


Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Accounts Payable Clerk

Cosentino's Food Stores

Posted Yesterday

VIEW JOBS 3/22/2019 12:00:00 AM 2019-06-20T00:00 Position Objective: To perform accounting functions as directed. Reporting Structure: This position formally reports to the Controller. Status: This is a non-exempt position. Knowledge The following is a list of any certifications, formal education, or training requirements for this position. Essential Knowledge * One or more years of related experience and/or training; or equivalent combination of education and experience. * Completion of ongoing training and development as listed on the Cosentino Learning Plan. Skills The following is a list of the basic skill requirements for this position. Essential Job Functions Accounting * Post Invoices into the computer system. * Generate accounts payable and checks, insuring all appropriate approvals have been received. * Research vendor statements, phone calls and discrepancies. * File unpaid invoices. * Open mail daily. * Conform with co-workers, management, store personnel and others in a courteous and professional manner. * Conform with and abide by all regulations, policies, work procedures, and instructions. * Any other job-related duties requested by any person authorized to give instructions or assignment. Physical Abilities The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty. Essential Abilities * Able to sit for extended periods of time in an office setting. * Perform repetitive movements associated with typing and other clerical job tasks. * Standing and walking for extended periods of time on tile, asphalt, concrete or other hard surfaces. Non-Essential Abilities * Reaching overhead with both arms and twisting at the waist. * Pushing and pulling items to the proper locations as needed. * Lifting and carrying a minimum of 50 lbs. * Bending and squatting, at times all the way to floor level. Core Competencies The following is a list of overall competencies identified for this role. This profile is based on the necessary knowledge, skills and abilities for the position. Organizational Agility * Recognizes an organization is a complex system and is able to take a wide angle view of its operations. * Able to accomplish tasks and projects through both formal and informal channels and networks. * Is a skilled negotiator who can effectively navigate corporate politics to achieve goals. * Understands the origins and reasoning behind key policies, practices, and procedures. * Understands and values the important role of an organization's corporate culture. Integrity and Trust * Recognizes the importance of confidentiality and works to carefully maintain it. * Behaviors demonstrate a direct, truthful manner that portrays trustworthiness in all professional interactions. * Presents the truth while still maintaining a courteous, polite demeanor. * Respects the privacy of others and avoids gossiping behaviors that break down working relationships and deteriorate trust. * Admits mistakes, avoids blame-shifting, and is accountable for actions in the workplace. Interpersonal Savvy * Able to adjust interpersonal approach to a wide variety of situations to achieve the desired result. * Builds rapport with employees, business partners and coworkers while still demonstrating appropriate professional boundaries. * Demonstrates professional communication style appropriate for a workplace setting. * Uses diplomacy and tact to diffuse even high-tension situations comfortably. * Effectively resolves conflicts or other difficult interpersonal circumstances in the workplace by using appropriate means and resources. Adaptable Learning Style * Learns quickly when faced with new procedures, problems or other changes. * Open and adaptable to changes in the workplace. * Learns from both successes and failures in the learning process in order to keep developing in the workplace. * Quickly considers all angles of a situation to identify solutions and problem-solve challenges. * Eager and willing to tackle tasks and projects that require learning new skill sets or gaining advanced knowledge. * Looks for new opportunities to develop professionally and keep skills and knowledge fresh. Results Oriented * Known as the type of person to "step up to the plate" to get things done. * Responds to tasks, projects or requests with a sense of urgency. * Shows the follow through and drive to complete projects or tasks even when challenges or unforeseen obstacles are presented. * Demonstrates an eager and willing attitude when asked to participate in new projects or tasks. * Able to anticipate problem areas and possible solutions for improvement. * Functions well as part of a team, but can also act independently when necessary to "get the job done". * Demonstrates required skills in a manner that produces desired results. * Follows company policy and procedures in order to achieve maximum results. Cosentino's Food Stores Prairie Village KS

Delicatessen Clerk