What would I be doing?
The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for properly preparing any and all foods listed on the respective menus. The incumbent is also responsible for all sales transactions, bussing tables, cleaning, sweeping, and mopping the surrounding tables and areas as well as retrieving any warehouse orders as needed.
Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Prepares foods ensuring that all plates served are aesthetically appealing and cooked to the specifications of the customer.
Provides information on all aspects of Boomtown Casino and Hotel's services and facilities to guests.
Quotes accurate waiting times and handles waiting guests in accordance with Boomtown Casino and Hotel's guest service standards.
Responsible for the pickup, countdown and return of cash bank from miscellaneous count.
Maintains accurate cash balance and handles money in a secure manner according to established standards.
What are we looking for?
Basic food preparation knowledge and line work experience.
Basic mathematical skills.
Excellent customer service skills.
Ability to inspect and maintain all areas for which responsible.
Ability to review and comprehend all necessary documentation.
Ability to use all equipment associated with the position, including, but not limited to, choppers, slicers, mixers and grinders.
Ability to effectively and efficiently move around work area.
Ability to lift, move and push/pull up to 50 pounds throughout an 8-hour shift.
Ability to communicate effectively with customers and all levels of employees
What would it be like to work at this property?
Boomtown Bossier City, located approximately three hours east of the Dallas/Fort Worth metropolitan area, opened in 1996. The property features a 30,000-square-foot casino with more than 1,000 slot machines and 28 table games including high limit slots and tables. Offering approximately 1,800 parking spaces, the resort also features a 187-guestroom hotel with pool, three signature restaurant options and approximately 1,500-square-feet of meeting and conference space.
Boomtown Casino & Hotel Bossier City
300 Riverside Drive
Bossier City, Louisiana 71111