About the team
The Deed Prep Coordinator will be an integral part of a team focused on forming a highly customer-centric title and settlement company. At Zillow, it is our plan to change how closing and settlement services are performed. We will improve the customer experience by reducing customer effort, making information transparent, and improving speed. Achieving these goals starts with the title process.
About the role
An ideal candidate has experience in the title insurance or lending industry. They will be familiar with title and settlement process including title searches, title commitments and deeds. They will understand the form and function of other real-estate documents such as mortgages, deeds of trust, liens, purchase and sale agreements, etc.
Responsibilities include but are not limited to:
Create deeds and other conveyance instruments transferring title from seller to buyer
Understand nuances pertaining to the proper execution of deeds including vesting, attorney-in-fact language, powers of attorney, notarization and witnessing
Understand recording principles and ensure that conveyance instruments are never the source of recording rejections.
Call county recorders' offices to gather document recording requirements for deeds, mortgages, satisfactions and releases
Work closely with recording specialists to manage any recording rejections pertaining to document format or document completion
Work with technical staff members to create a high degree of automation in the creation and completion of conveyance documents
Build knowledge base of recording requirements for each county
Manage work queue to attain very tight SLAs
Update task management system
Key operating metric Zero recording rejections.
Who you are
You are very diligent and detail oriented and can juggle multiple work tasks. You have a general understanding of the real-estate transaction and closing process. You are eager and willing to pitch in wherever you are needed and are not bound by a specific job description. You want to learn, advance, and contribute to the overall success of the team. You are organized and disciplined in how you manage your work-space. You carry yourself professionally and represent Zillow Offers and Zillow Group both internally and externally.
Two years' experience in a real estate capacity, title and closing experience preferred
Customer service mentality
Effective oral and written communication
Ability to prioritize and handle multiple tasks simultaneously. Driven to 'do it now'.
Ability to work extra hours during peak times of the month
Paralegal or associate's degree preferred but not required
Get to know us
Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.