Deductions Management Coordinator

Position Details

Location: Dearborn, MI

Department: Accounting

Reports to: Supervisor, Deductions

Job Classification: Remote

FLSA: Non-Exempt

Job Band: Business Support

Summary

The Deductions Coordinator will be responsible for effectively researching, analyzing, documenting, and resolving a variety of deduction claims in accordance with company standards and procedures.

We are All Leaders at Carhartt

In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

Responsibilities

• Oversee a portfolio of deductions activities to develop and enforce strategies that maximize company cash flow and mitigate write offs of aged transactions.

• Maintain organized records of deductions and resolutions, ensuring compliance with company policies and industry standards.

• Interface with various business units to research the validity of deductions that identify root-cause and drive process improvement, while optimizing revenue.

• Collaborate cross functionally with Credit Analysts, Customer Care, Distribution and Logistics, Finance, Sales, Pricing and Vendor Compliance teams to deliver operational improvements that drive reductions to on-going aged items.

• Play an integral role to ensure follow up with stakeholders.

• Build and maintain positive relationships with internal and external business partners to facilitate open communication and resolve issues effectively.

Education

• Associate's Degree Required in Accounting/Finance

• Equivalent work experience may be considered in lieu of degree

Required Skills and Experience

• Minimum 2 years of experience in B2B Credit, Collections & Deductions environment

• Applied Knowledge of Deductions Processes and Procedures with strong analytical skills

• Experience with large ERP, SAP preferred (UDM Specific)

• Advanced MS Office Suite skills including Excel for report building and complex data manipulation (VLOOKUP, Formulas, Pivot Tables)

• Excellent written and oral communication skills with ability to communicate at all levels including management and external parties

• Ability to prioritize work and effectively work on multiple tasks in a fast paced, demanding environment under strict timelines. Prudent negotiation skills exemplifying sound judgement and decision-making ability

• Detail and process oriented with mindfulness of accuracy

Working Conditions

• Office Environment

• Ability to sit and/or stand for extended periods of time

• Hybrid location: Associate will work on-site regularly as needed for work activities.

• Tobacco Free

#LI-Remote

Nearest Major Market: Dearborn

Nearest Secondary Market: Detroit