Dedicated Fleet Specialist I

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.

• Develop lasting relationships with great people.

• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Dedicated Fleet Specialist I

The dedicated fleet specialist is responsible for routing, scheduling, dispatching, and resolving transportation related problems for our carrier partner drivers, plant teams and customers. This position requires you to have exceptional proactive communication, organizational and interpersonal skills with internal & external customers and stakeholders. Examples of responsibilities include route planning using routing optimization technology, exceptions management, ensuring timely pickup and delivery, tracking carrier performance and holding our carrier partners accountable to service expectations. It's important that the team member demonstrates a professional workplace attitude in this fast paced environment.

Essential Functions

Responsibilities:

• Responsible for professional, timely, and effective internal and external carrier/driver interaction via phone calls and system messages.

• Cultivate and maintain a positive attitude to strengthen driver engagement in order to minimize turnover and improve driver satisfaction and productivity.

• Reduce driver detention time and manage equipment through effective communication and planning in order to improve operational efficiency.

• Measure, track and report dedicated fleet performance.

• Hold carrier partners accountable for meeting performance expectations.

• Ability to efficiently assign loads to drivers in order to maximize utilization, customer satisfaction and driver retention for assigned market areas.

• Oversee route planning utilizing routing optimization technology.

• Evaluate and drive continuous improvement as it relates to increasing driver utility and overall process efficiency.

• Monitor ongoing transportation optimization based on current loads in progress.

• Maintains a safety first mindset and helps enforce company policies to ensure DOT compliance and company requirements are being met.

• Responsible for driver load monitoring, including resolving any issues that may affect the scheduled times for pickup or delivery, while proactively communicating to the affected stakeholders.

• Facilitate and generate transportation reporting for leadership.

• Approximately 25% travel required (average of 1 week out of the month).

• Qualifications

• Minimum Qualifications:

• 2 Years

• Experience in Field or similar supply chain environment

• 0 Years

• Experience in Position

• 0 Years

• Experience managing people/projects

• *experience may include a combination of work experience and education.

• Preferred Qualifications:

• 4 Years

• Experience in Field or similar supply chain environment

• 2 Years

• Experience working in Position

• 0 Years

• Experience managing people/projects

• *experience may include a combination of work experience and education

Competencies

• Proficiency in Microsoft Office suite, with strong grasp of Microsoft Excel

• Strong attention to detail and organization

• Data-driven approach to problem solving

• Excellent verbal and written communication

• Ability to collaborate with internal and external stakeholders

• Knowing when face to face vs. phone vs. email vs. text communication is appropriate

• Ability to tailor message to audience

• This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner

• Identifies safety issues and takes prompt corrective action

• Coaches/corrects unsafe team behavior

• Effectively prioritizes quality, productivity, and cost

• Encourages honest feedback from direct reports, peers, and up-line manager

• Uses customer feedback to improve service levels and internal/external customer relationships

• InnovACT

• Understands the concepts of process consistency and waste minimization

• Modifies goals based on changing business needs

• Promotes sharing of opposing viewpoints

• Find a Way

• Anticipates problems and opportunities within functional area, and recommends proactive solutions

• Uses technical knowledge to coach team performance and educate others

• Leverages technical know-how to solve challenging problems

• Encourages and models teamwork to demonstrate behavioral expectations for Team Members

• Builds relationships up, down, and across effectively

• Empowered to be Great

• Provides effective coaching and feedback to improve individual and team performance

• Provides positive recognition for Team Member results

• Assigns responsibilities to maximize team strengths

• Resolves team conflicts with a calm demeanor and skill

• Effectively communicates team and individual expectations and follows up appropriately

• Education

• Minimum Required:

• High School Diploma in Business, Supply Chain/Logistics, Engineering or Manufacturing.

• Preferred:

• Bachelor's Degree in Business, Supply Chain/Logistics.

• Certification/License:

• Required: N/A

• Preferred: Lean Six Sigma

Typical Compensation Range

Pay Rate Type: Salary

$67,649.00 - $87,944.00 / Yearly

Benefits

https://careers.niagarawater.com/us/en/benefits

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.