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Dedicated Client Partner

Expired Job

Wipro Ltd. Dallas , TX 75201

Posted 2 months ago

This career opportunity is with Wipro's Sales Group. The Dedicated Client Partner (DCP) is accountable for both sales and delivery in existing focus accounts. This role is responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery

The role demands knowledge and experience of Sales:

  • Lead account strategy and planning and find opportunities of growth in the account

  • Develop and strengthen relationships with decision makers and influencers in the customer organization and grow revenue and drive new opportunities for Domain Solutions and Digital Technologies like Mobility, Cloud, IoT, Analytics, AI and Cognitive for the Service Provider industry

  • You will Work with our focus account for digital transformation programs advising them on the strategy and transformation

  • Cultivate and grow senior client relationships in digital advisory capacity

  • Evangelize and promote clients' digital innovation programs

  • Develop and establish oneself as an industry and Wipro Digital thought leader

  • Collaborate with Pre-Sales, CoE & Delivery teams to provide your domain expertise and represent our company and industry centric solutions in front of customers and prospects

  • Working with the Digital & Domain CoE teams to help define domain and digital roadmap and digital assets based on our target markets and dynamically changing technology landscape

  • Working with the Marketing team to help define sales messages and marketing collaterals for the industry

  • Collaborating with the "Solution Delivery" team during the implementation of solutions at customer sites for right insights and handoffs to ensure client satisfaction

  • Lead proposal development, negotiation and commercial terms for large deals. Regularly monitor sales trends, market dynamics and incorporate into existing account strategy and plan

  • Also drive collections. Growing the market share in the account and also share of wallet of the account with the custome

  • Build a trusted group of reference-able customers who can vouch for Wipro. Become a trusted IT advisor to the customer and participate in customer's strategic planning. Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline

  • Mentor and nurture the next line of leadership in the account team. Build a top quality account sales team capable of consultative selling. Focus on people development by rotating employees on a need basis. Build a supportive environment and a motivated team to increase employee satisfaction and minimize attrition in the account sales and delivery teams

  • Delivery/Customer Satisfaction

  • Become a trusted IT advisor to our customer and participate in their strategic planning

  • Conduct regular delivery reviews to prevent cost and schedule overruns, and to enable the delivery teams in ensuring high customer satisfaction

  • Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points

  • Build a trusted group of reference-able customers who can vouch for Wipro

  • Drive resource forecasting for the account from both confirmed opportunities as well as the opportunities in pipeline

Offering/Competency Development

  • Support the solutions teams with customer perspectives and competitive intelligence to develop new vertical B/OSS, CRM, Digital CEM and horizontal solutions.

  • Showcase our solutions as a strategic fit for the customer organization through workshops, boot camps and strategy meets.

  • Push for higher value/value added services and solutions to the customer in line our offerings.

  • Capture and create integrated opportunities with end-to-end solution delivery requirements.

  • Exemplify Wipro leadership in conferences, meets and seminars, by presenting thought leadership and connecting with key customers.

People

  • Mentor and nurture the next line of leadership in the account team.

  • Build a top quality account sales team capable of consultative selling.

  • Focus on people development, employee movement and career management.

  • Build a supportive environment to increase employee satisfaction/motivation and minimize attrition in the account sales and delivery teams.

At Wipro, applicants are considered for employment solely on the basis of their qualifications and competencies. As an employee you will enjoy equal opportunity in all aspects of employment, including recruitment, training conditions of service and career progression. Furthermore, we are committed to maintaining a workplace where each employee's privacy and personal dignity is respected and protected from offensive or threatening behaviour including violence and sexual harassment


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Dedicated Client Partner

Expired Job

Wipro Ltd.