Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Dealer Services Coordinator II

Expired Job

Cox Auto Inc Kansas City , MO 64126

Posted 4 months ago

Description

Monitor and coordinate activities associated with the preparation and sale of customer vehicles throughout the auction process in ways that meet or exceed customer expectation and contribute to efficient sales operations.

Key Responsibilities

  • Monitors vehicle preparation and sale process and communicates with lane, department managers, market sales team, and other coordinators to ensure each vehicle crosses the auction block on sale day and ensures vehicles are re-run if necessary

  • Provides direct communications link to customers to ensure their expectations are met and service issues are resolved

  • Educates dealers on all Manheim products and services

  • Investigates, troubleshoots, and resolves customer problems and issues

  • Serves as a liaison between customers, sales teams, and location personnel to reconcile problems and to maintain a high level of customer service

  • Walk vehicles for/with account representative and make recommendations for reconditioning to increase vehicle value

  • Reviews vehicles in sales line-up, locates missing vehicles, and coordinate with customers and operations to ensure that vehicles are prepared for sale (i.e., approval for repairs, frame checks, mileage, and VIN check)

  • Maintain communication with vehicle check-in and lot operations to ensure all required processing is completed on dealer vehicles (i.e., recon, inspections, details, etc.)

  • Follow- up as necessary

  • Coordinate with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles

  • Review vehicles in sale line up, locate missing vehicles, and work with account

Qualifications

  • High School Diploma or equivalent required

  • Effective communication (written and spoken) and interpersonal skills required

  • Ability to work in a high performance, fast-paced team environment

  • Computer skills, including ability use Internet and MS Office

  • Ability to adapt to and work effectively within a constantly changing environment

  • Excellent customer service and problem solving skills required

  • Ability to sit or stand for prolonged periods of time

  • Ability to perform repetitive tasks

  • Manual dexterity

  • 1 - 3 years Auction experience or 2 - 4 years dealership experience strongly preferred.

  • Experience in sales support role desired

About Cox Automotive

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader, Dealer.com, Dealertrack, Kelley Blue Book, Manheim, NextGear Capital, vAuto, VinSolutions, Xtime, incadea, and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit www.coxautoinc.com.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Organization: Cox Automotive

Primary Location: US-MO-Kansas City-3901 N Skiles Ave

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 5 % of the Time

Schedule: Full-time

Unposting Date: Ongoing


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Client Services / Marketing Coordinator

CB Richard Ellis

Posted 3 days ago

VIEW JOBS 10/17/2018 12:00:00 AM 2019-01-15T00:00 JOB SUMMARY Provides general administrative support to an office or group of sales professionals. Responsible for preparing proposal, presentation and communication materials. Coordinates the distribution of internal and external marketing information. ESSENTIAL DUTIES AND RESPONSIBILITIES Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws. Maintains CBRE brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages. Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages. Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs). Coordinates complex on/offsite meetings and conferences. May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations. Updates and maintains various information databases. Generates standard and ad hoc reports as required and assist with website updates (as needed). May coordinate advertising schedules and placement with local centralized marketing group. Tracks, collates and maintains inventory of marketing materials. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES No formal supervisory responsibilities in this position. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and EXPERIENCE Associate's degree (A.A.) or equivalent from 2-year college required. 3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry. COMMUNICATION SKILLS Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. FINANCIAL KNOWLEDGE Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease. REASONING ABILITY Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills. OTHER SKILLS and ABILITIES Advanced skills with Microsoft Office Suite, internet research and web publishing skills preferred. Strong marketing knowledge needed. * Ability to manipulate templates in InDesign required. SCOPE OF RESPONSIBILITY Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients. CB Richard Ellis Kansas City MO

Dealer Services Coordinator II

Expired Job

Cox Auto Inc