Dealer Channel Program Manager

Harley-Davidson, Inc. Chicago , IL 60602

Posted 6 days ago

Auto req ID: 7183

Title: Dealer Channel Program Manager

Job Function: Marketing

Location: CHICAGO

Company: Harley-Davidson Financial Services

Full or Part-Time:Full Time

At Harley-Davidson, we are building more than machines. It's our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience.

To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready?!

Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson motorcycles.

You'll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it's done through being fair, honest, positive and creative.

This isn't just any company. And yours isn't just any career. It's part of your story. Ride with us and make it legendary.

Located inside the Chicago Loop you'll find a vibrant area featuring eclectic eateries, shops, theaters, parks and HDFS' Chicago office. Chicago is HDFS' corporate headquarters and serves as the home office for employees who work in Accounting, Business Intelligence, Corporate Strategy, Credit and Risk Management, Marketing, Sales, and Securitization. Join our team as Dealer Channel Program Manager.

Job Summary

The Dealer Channel Program Manager is responsible for planning, program administration, and delivery of targeted results of select Card Products via the Dealer Channel.

Key elements of this position will include, but are not limited to, the following: (1) delivery, management and administration of the Card Product value propositions, programs and adoption strategies in the Dealer Channel to drive channel targeted results; (2) definition and direction of product success factors such as sales support, dealer training needs, and consultative actions with Dealers and Finance & Insurance Consultants (FICs); (3) management of product providers and vendors including the establishment and monitoring of Service Level Agreements, and prioritizing actions and projects; (4) develop, enable, manage and administer Dealer Channel strategies and tactics in conjunction with Sales, Marketing and other necessary internal/external stakeholder and support functions; (5) serve as primary point-of-contact for partners / internal stakeholders / dealers for all questions, issues, escalations; (6) this position will leverage data, information, and Company resources in a manner that allows for the insight to drive product growth and profit improvement in the Dealer Channel; (7) lead and manage dealer channel growth and Card Program adoption.

Job Responsibilities

  • Manage key operational processes and integrations, product provider, vendors and internal stakeholder relationships related to Dealer Channel specific products, resources, technology, functionality; troubleshoot and resolve issues to ensure continued availability of products and dealer service support

  • Leverage data, information, and company resources in a manner that allows you to monitor and complete ongoing assessments of performance, provide forecasts, analysis, business performance reporting and recommendations to drive improvement and growth from the Dealer Channel

  • Ownership for driving and delivering program performance through activities including development and delivery of training, dealer onboarding, compliance management, procedures, and communication

  • Work with Partners, Sales and Marketing to develop, manage, and administer dealer and sales team incentive strategies, and promotional plans that drive sales and business goals

Education Specifications

A bachelor's degree in a related field of study is preferred.

Experience Requirements

This role typically requires at least 8 years of related experience. Qualified candidates should be able to demonstrate the following:

  • Success in leading product performance and driving product volume improvement activities

  • Strong analytical skills and data analysis capabilities and ability to develop performance reporting and use data to develop and implement actionable business activities to grow program performance

  • Ability to influence and work with others with a team using excellent communication skills and customer focus

  • Ability to effectively manage program and achieve results in a fast-paced and changing environment

  • Prior operational and industry knowledge; experience managing similar or related products/programs preferred

  • Strong attention to detail and ability to multi-task and deliver target results

We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No

Travel Required: 0 - 10%

Visa Sponsorship: This position is not eligible for visa sponsorship

Relocation: This position is not eligible for relocation assistance

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Digital Marketing Channel Manager


Posted 6 days ago

VIEW JOBS 10/14/2020 12:00:00 AM 2021-01-12T00:00 Job Description TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!" Position Overview The Digital Marketing Channel Manager is responsible for working with our marketing and sales teams as well as clients to conduct analysis of new and mature accounts. This position requires strong technical, interpersonal, and analytical skills. This digital affiliate manager position is for a disciplined professional that is interested in growing their career in the online advertising industry. The successful candidate will demonstrate strong interest in reporting, internet technologies and optimizing pay-per-click marketing campaigns. Responsibilities 1. Manage day-to-day relationship with the digital agency and other partners 2. Measure and report performance of all digital marketing campaigns, products sold and assess against goals 3. Maintain, build, and deepen strong relationship with our affiliates 4. Ensure timely and successful delivery of our solutions according to client needs and objectives 5. Research, Identify, recruit and negotiate deals with new prospects 6. Work closely with existing affiliates to optimize and increase revenue; 7. Oversee affiliate software and tracking to monitor and optimize promotions; 8. Develop digital experiences for current customers (up-sells) as well as new sale prospects. 9. Bring fresh ideas to the table and stay up-to-date on industry trends 10. Acquiring traffic on CPC, CPM, and CPV basis that best suits our available demand 11. Working closely with other departments to determine best markets, volumes, and types of traffic to pursue 12. Conducting warm and cold calls to help develop new affiliate relationships Competencies * Customer Focus - Building strong customer relationships and delivering customer-centric solutions. * Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. * Cultivates Innovation - Creating new and better ways for the organization to be successful. * Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. * Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders. Education and Experience Requirements * 5+ years working in marketing, with 3+ years' experience in digital marketing * Experience in optimizing landing pages, user funnels, A/B and multivariate experience * Bachelor's degree required * A/B testing experience * Strong proven work experience in affiliate management Knowledge, Skills, and Abilities * Experienced with Paid Search, Social, and other media channels * Strong Google Analytics knowledge * Budgeting and forecasting marketing performance * Manage affiliate partners to drive incremental lead volume * Strong knowledge of excel and data analytics platforms * Strong Analytical skills, data-driven thinking, and ROI focused * Detail oriented, highly motivated with strong work ethic and quality orientation * Understanding of marketing functions and technologies * Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) * Excellent interpersonal and networking skills * Proven ability to manage multiple projects at a time while paying strict attention to detail * Ability to build and maintain relationship with vendors and internal stakeholders Physical Demands & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to: * Sit, stand and walk * Use hands and arms to handle, feel or reach * Speak and hear * Use close vision abilities Occasionally required to: * Lift or move up to 10lbs * Stoop, kneel, crouch or crawl The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Noise level * Low to moderate Adverse Conditions * Minimal TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. To learn more copy and paste this URL into your browser: [ Link removed ] - Click here to apply to Digital Marketing Channel Manager TruGreen performs pre-employment testing. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. By providing my cell phone number, I agree that TruGreen may call or text/SMS message me on that number using an automated telephone dialing system or prerecorded or artificial voice to discuss possible employment opportunities, my account, including current and possible future services, customer service and billing. I understand that providing my cell phone number is not required to inquire about or apply for employment or purchase services, and that I may revoke this permission at any time. R15072 102123 Trugreen Chicago IL

Dealer Channel Program Manager

Harley-Davidson, Inc.