Dealer Brand Manager (1757-056)

Knoll, Inc. Charlotte , NC 28201

Posted 7 months ago


Knoll is a constellation of design-driven brands and people working together with our clients to create inspired modern interiors. Since 1938, we've been thinking about how people interact with their environments and how their environments impact what they do. Our strength in office systems, seating, furniture, textiles, leather and architectural accessories allows us to compose integrated solutions from products and services that naturally work together.

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The Dealer Brand Manager is an outside sales position with primary focus on increasing Knoll sales through our dealer platform. The Dealer Brand Manager is responsible for strengthening the relationship with all Dealer Sellers, Designers and Ancillary Specialists to drive Knoll specifications and product sales.


Dealer Brand Manager time allocation goal: 70% Sales / 25% Training / 5% Service

Increase Dealer Sales Volume

  • Influence Dealer product solutions to increase sales across the constellation of Knoll products

  • Work with Dealers on competitive bids, helping to specify Knoll products for required applications

  • Partner with dealer sales representatives on new customer sales opportunities and development of product mix including open plan and ancillary products

  • Drive understanding of Knoll and Muuto product offering, including the Essentials program

  • Build strong relationships across all roles inside Knoll dealerships

  • Measure & understand key business metrics of assigned Dealers (sales, orders, product mix, share of wallet)

  • Helps Dealers to navigate internally within Knoll

  • Spend at least 2/3 of working hours at dealer locations

Training & Development

  • Extensive knowledge of Knoll products to offer Dealers alternative solutions to competitive products

  • Provide onboarding to new Dealer associates within the Region, selling the entire portfolio of Knoll brands

  • Host and provide on-going education as required on products, processes, and competition, through in person or remote delivery of training to Dealer associates

  • Partner with Marketing to arrange and deliver successful product and program launches


  • Partner with Dealer associates to promote The Essentials Program and through training, updates and tools/resources available to them

  • Help drive dealer adoption of CET Designer software

  • Communicate product and program feedback, showroom needs and changes to enhance the Knoll brands

Required Skills

Required Skills:

  • Bachelor's Degree preferred

  • 3-5 year's experience in contract furniture industry including design specification, sales, and/or dealer management

  • Strong interpersonal and communication skills with the ability to build consensus and rapport

  • Strong business acumen with knowledge of general business metrics

  • Technical Product knowledge to add value to RFP process

  • High level of competitive product knowledge

  • Ability to effectively manage multiple priorities simultaneously

  • Excellent sales and presentation skills

  • High degree of professional judgement and strong decision making ability

We are an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law.

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Dealer Brand Manager (1757-056)

Knoll, Inc.