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Dealer Auditor - Warranty Job

Expired Job

Paccar Denton , TX 76201

Posted 3 months ago

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services you can develop the career you desire with PACCAR. Get started!

Peterbilt Motors Company

On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

Job Functions / Responsibilities

  • Assess the adequacy of internal controls; compliance with policies, procedures, laws and regulations; and the efficiency and effectiveness of the warranty and service processes by conducting on-site reviews at dealerships

  • Identify, obtain and analyze appropriate dealer information before the audit to gain an understanding of the dealer and identify areas for audit emphasis

  • Provide a summary of findings to the dealer and a detailed written report to dealership and Peterbilt Senior management

  • Develop or revise the audit program as needed

  • Manage audits through to completion, keeping management aware of the progress and effectively communicating results

  • Conduct business with the highest ethical standards and treat confidential information appropriately

Skills / Competencies

  • BS or BA required

  • MBA/Masters Preferred

  • 5yrs experience in accounting, engineering, or production

  • Strong analytical skills

  • Exceptional verbal and written communication skills

  • Ability to work independently with minimal supervision

  • Strong negotiating skills

  • Must be able to handle multiple competing priorities

  • Able to develop effective strategies to achieve business goals

  • Demonstrated expertise in using MS Access and MS Excel for purposes of reading, manipulating and analyzing data

  • Demonstrated ability to gather facts and resolve problems in a positive and efficient manner

  • Warranty experience a plus

  • Heavy duty truck knowledge a plus

  • 30%-50% travel expected, may be higher at times as required

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Nearest Major Market: Denton

Nearest Secondary Market: Dallas

Job Segment: Audit, Engineer, MBA, Finance, Engineering, Customer Service, Management


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VIEW JOBS 12/14/2018 12:00:00 AM 2019-03-14T00:00 Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business. Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started! Peterbilt Motors Company On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry. Requisition Summary Peterbilt Motors Company, a PACCAR Company, has an immediate opening for a Warranty Specialist in the Customer Service Group. This position will work with dealers, customers, and management team to provide technical support for our products. Job Functions / Responsibilities * Analyzing and processing of warranty claims * Interacts daily with dealership personnel * Maintaining appropriate records and documentation * Interfacing professionally and effectively with others (internal and external) in resolving warranty claims/issues * Participating in corrective action processes using Six Sigma methodologies and tools, as required * Performing other project-related duties Skills / Competencies * One to three years experience processing warranty claims preferred * Handles multiple tasks, takes initiative, team player, problem solver, critical thinker, professional and effective communication skills (written and verbal) * Excellent interpersonal skills Education Bachelor's Degree required or in progress. Additional Job Board Information PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. Nearest Major Market: Denton Nearest Secondary Market: Dallas Job Segment: Claims, Six Sigma, Technical Support, Insurance, Management, Customer Service, Technology Paccar Denton TX

Dealer Auditor - Warranty Job

Expired Job

Paccar