Deal Hub Associate

About this role:

Deal Hub is Sales' single point of contact and dedicated resource throughout the lifecycle of the deal, focused on finding optimal solutions to maximize growth and increase retention. The Associates' primary objective is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.

Deal Hub Associates are responsible for:

• Partnering with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention, grow the business, and build smart deal strategies that result in positive outcomes for our clients and Gartner

• Prioritizing workflow and managing request volumes to maximize efficiency and drive urgency of deals

What you'll do:

• Build trust-based relationships with Sales to drive adoption of best practices in support of Gartner's, Finance+'s, and Revenue & Deal Operations' mission critical priorities

• Support Sales as a trusted advisor and strategic partner from quote creation to order submittal

• Coach Sales on all aspects of deal negotiation, including but not limited to deal strategy, sharing best practices, and handling client objections

• Serve as the liaison between Sales and our internal business partners to get non-standard and/or complex deals across the line

• Maintain a clearly documented audit trail of all requests and approvals in CRM system

• Utilize domain and subject matter experts, along with Deal Hub Leadership Team, as points of escalation for problematic requests or unknown technical solutions

• Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes

What you'll need:

• Bachelor's degree or equivalent/equivalent work experience

• 2-3 years' experience in a business environment. Sales, Sales Support or Contracting experience a plus

• Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization

• Excellent verbal and written communication skills. In particular, the ability to convey complex requests in a clear, concise, timely fashion

• Exceptional communication skills and proven ability to drive teamwork

• Demonstrated ability to effectively use active listening skills to understand Sales' needs

• CRM (Siebel, SFDC, Sugar) experience strongly preferred

#LI-TR3 #LI-Hybrid

Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization's mission-critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 56,000 USD - 77,280 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:84817

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