Deal Desk Manager

Are you a strategic thinker with a knack for negotiations? IDEXX is seeking a skilled Deal Desk Manager to join our dynamic SaaS business team. The Deal Desk Manager will play a crucial role in managing the deal structuring, pricing, and approval process to ensure that we maximize revenue opportunities while minimizing risk. You will work hand-in-hand with our sales and finance team to craft compelling offers and secure profitable contracts; negotiate like a pro, and become a trusted advisor analyze data to identify opportunities and minimize risk.

Responsibilities:

• Collaborate with sales, finance, legal, and other stakeholders to structure deals that meet customer needs while aligning with company objectives.

• Develop and maintain deal approval processes and ensure compliance with company policies and procedures.

• Analyze deal performance and provide insights to optimize pricing strategies and discounting practices.

• Serve as a project lead on pricing, licensing models, and contract terms to support sales teams in negotiations.

• Review and approve non-standard contract terms, including SLAs, data security requirements, and other customer-specific requests.

• Partner with sales operations to develop and maintain deal desk tools, templates, and training materials.

• Collaborate with product marketing and management to align pricing and packaging strategies with product roadmap and market demand.

• Drive continuous improvement initiatives to streamline deal desk processes and enhance overall sales effectiveness.

• Partner with Sales Operations on pipeline reporting for leadership insight and necessary approvals and provide guard rails deal strategy, margin control, and non-standard requests.

Qualifications:

• Bachelor's degree in business, finance, or a related field. MBA is a plus.

• Proven experience in deal desk management, pricing strategy, or sales operations within a SaaS or technology company.

• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

• Excellent communication and collaboration skills to work effectively with cross-functional teams.

• Knowledge of SaaS business models, subscription-based pricing, and contract negotiation best practices.

• Familiarity with CRM systems, CPQ tools, and other sales enablement technologies.

• Detail-oriented with a focus on accuracy and compliance.

• Ability to thrive in a fast-paced, high-growth environment and adapt to changing priorities.

If you meet the qualifications and are excited about the opportunity to shape pricing strategies and drive revenue growth for a leading SaaS business, we encourage you to apply for the Deal Desk Manager position.

About IDEXX Veterinary Software:

The right veterinary software is critical to operations, clinical outcomes, client relationships, and more. IDEXX offers the software and services-and partnerships-that practices of all types and sizes need to succeed. Dedicated, proactive support and training, plus unmatched integration, have made us an AAHA Preferred Provider of veterinary software-and the choice of more than 125,000 veterinary professionals.

IDEXX Veterinary Software manages the company's ecosystem of practice management software solutions and applications. Our software makes the lives of veterinarians and their teams easier - which means they can spend more time caring for pets. The software group is a unique place within IDEXX - we have the pace and energy of a software organization combined with the people-centric culture of IDEXX. You will work with genuinely nice people who are committed to making the world better for pets and those who care for them.

Why IDEXX?

We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 9,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.   At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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