BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we're a multibillion dollar operation with more than 200 clubs in 17 states from Maine to Florida.
While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members love us for providing a supportive and engaging workplace that's committed to developing great talent.
If you're a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ's offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you succeed.
DAMAGE DEFECTIVE RETURNS (DDR) CLERK
Responsible for processing and sorting damaged or defective and/or returned merchandise, reducing salvage, , obtaining return authorizations from vendors and re-wrapping sellable merchandise.
Major Tasks, Responsibilities, and Key Accountabilities
Provides members with prompt and courteous service and assistance. Maintains high standards of safety, service, and sanitation for members and team members.
Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
Obtains return authorizations from vendors, processes vendor charge-backs, and packages and ships merchandise returns based on vendor return policies.
Maintains the correct stock / inventory status for all damaged, defective and returned merchandise.
Assesses breakage logs associated with leaking, spoiled and broken merchandise and processes merchandise out of inventory. Processes freezer and dairy damages.
Understands the company's community / donation programs and administers salvage and donation merchandise orders.
Reviews daily return reports, processes merchandise recalls, and processes tire and battery returns.
Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
Ensures the department is organized and clean. Follows established safety, filing organization, and lock-up standards.
Maintains all club policies and procedures.
Performs other duties as assigned, including working in other departments as needed.
Must successfully complete required training and certification processes.
Effective communication, interpersonal, and computer skills.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about on hard surfaces. Frequently requires bending, climbing, crawling, pulling, reaching, stooping and climbing ladders/step stools.
Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Requires using a pallet jack to pull and push pallets.
Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
Frequent exposure to hazardous material.
BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.
Nearest Major Market: Middletown
Nearest Secondary Market: Poughkeepsie
Bj's Wholesale Club, Inc.