DCS Case Manager 2*-072419-177642

State Of Tennessee Chattanooga , TN 37402

Posted 4 months ago

Minimum Qualifications Benefits Supplemental Questions


Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.

Other Requirements:

Necessary Special Qualifications:
Applicants for this class must:

  • complete a criminal history disclosure form in a manner approved by the appointing authority;
  • must agree to release all records involving their criminal history to the appointing authority;
  • must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
  • submit to a review of their status on the Department of Health's vulnerable person's registry;
  • possess a valid motor vehicle operator's license at the time of appointment in some positions;
  • upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:
Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.

Distinguishing Features: This is the working level class in the Children's Services Case Manager job series. An employee in this class is responsible for providing case management services to children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 1* in that an incumbent of the latter performs entry level case management work. This class differs from DCS Case Manager 3 in that an incumbent of the latter is responsible for training and leading other case managers.

Competencies (KSA's):


  • Decision Quality

  • Problem Solving

  • Priority Setting

  • Time Management

  • Conflict Management

  • Sizing Up People

  • Drive For Results

  • Perseverance

  • Organizational Agility

  • Written Communications

  • Building Effective Teams

  • Ethnics and Values


  • Knowledge of computer program and office equipment used on a daily basis


  • The skill to manage one's own time

  • The skill to actively listen to others

  • The skill to organize work efficiently and effectively

  • The skill to use problem solving techniques in daily work

  • The skill to understand written sentences and paragraphs in work related documents

  • The skill to listen to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

  • The skill to make appropriate decisions on a daily basis


  • The ability to be culturally sensitive in the work environment

  • The ability to demonstrate warmth and empathy when working with children and families

  • The ability to demonstrate self control in daily situations

  • The ability to demonstrate critical thinking in the work environment

  • The ability to handle daily stressful situations in the work environment

  • The ability to demonstrate flexibility in the work environment

  • The ability to be a team player in the work environment

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Digital Case Manager Oncology

Bluecross Blueshield Of Tennessee, Inc.

Posted 2 days ago

VIEW JOBS 11/13/2019 12:00:00 AM 2020-02-11T00:00 Manages member care and progress for cases with multiple levels of risk. Job Description: Job Responsibilities * Supporting utilization management functions for more complex and non-routine cases as needed. * Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs. * Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits * Performing the essential activities of case management: assessment: planning, implementation, coordinating, monitoring, outcomes and evaluation. * Various immunizations &/or associated medical tests may be required for this position. * Testing/Assessments will be required for Digital positions. Job Qualifications Experience * 3 years - Clinical experience required * 5 years - Experience in the health care industry Skills\Certifications * Currently has a Certified Case Manager (CCM) credential or must obtain certification within 2 years of hire. * Excellent oral and written communication skills * PC Skills required (Basic Microsoft Office and E-Mail) License * Registered Nurse (RN) with active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Law. Job Specific Requirements: Preference will be given to candidates with Oncology experience Successful candidates will pass Digital Assessment which incudes Basic Computer literacy, Grammar and Spelling Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the "Use of Non BCBST-Owned Vehicle" Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). * The definition for "routine basis" is defined as daily, weekly or at regularly schedule times. Number of Openings Available: 1 Worker Type: Employee Worker Sub-Type: Regular Company: BCBST BlueCross BlueShield of Tennessee, Inc. BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or membership in a historically under-represented group. BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means. Tobacco-Free Hiring Statement To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test. An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotine and/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results. Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW. Bluecross Blueshield Of Tennessee, Inc. Chattanooga TN

DCS Case Manager 2*-072419-177642

State Of Tennessee