Minimum Qualifications Benefits Supplemental Questions
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, HAMILTON COUNTY
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
Necessary Special Qualifications:
Applicants for this class must:
Examination Method: Education and Experience, 100%, for Preferred Service positions.
Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.
Distinguishing Features: This is the working level class in the Children's Services Case Manager job series. An employee in this class is responsible for providing case management services to children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 1* in that an incumbent of the latter performs entry level case management work. This class differs from DCS Case Manager 3 in that an incumbent of the latter is responsible for training and leading other case managers.
Sizing Up People
Drive For Results
Building Effective Teams
Ethnics and Values
The skill to manage one's own time
The skill to actively listen to others
The skill to organize work efficiently and effectively
The skill to use problem solving techniques in daily work
The skill to understand written sentences and paragraphs in work related documents
The skill to listen to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
The skill to make appropriate decisions on a daily basis
The ability to be culturally sensitive in the work environment
The ability to demonstrate warmth and empathy when working with children and families
The ability to demonstrate self control in daily situations
The ability to demonstrate critical thinking in the work environment
The ability to handle daily stressful situations in the work environment
The ability to demonstrate flexibility in the work environment
The ability to be a team player in the work environment
State Of Tennessee