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DCS Case Manager 1-092618-170812

Expired Job

State Of Tennessee Chattanooga , TN 37402

Posted 3 months ago

Minimum Qualifications Benefits Supplemental Questions

LOCATION OF (3) POSITIONS TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, HAMILTON COUNTY

Education and Experience: Graduation from an accredited college or university with a bachelor's degree.

Other Requirements:

Necessary Special Qualifications:
Applicants for this class must:

  • complete a criminal history disclosure form in a manner approved by the appointing authority;
  • must agree to release all records involving their criminal history to the appointing authority;
  • must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
  • submit to a review of their status on the Department of Health's vulnerable person's registry;
  • possess a valid motor vehicle operator's license at the time of appointment in some positions;
  • upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Job Overview:

Summary:
Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.

Distinguishing Features: This is the trainee/entry level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter is fully trained and functions at the working level.

  • An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory one-year training period; inadequate or marginal performance during the training period will result in automatic demotion or termination.

Competencies (KSA's):

Competencies:

  • Decision Quality

  • Problem Solving

  • Priority Setting

  • Time Management

  • Conflict Management

  • Sizing Up People

  • Drive For Results

  • Perseverance

  • Organizational Agility

  • Written Communications

  • Building Effective Teams

  • Ethnics and Values

Knowledge:

  • Knowledge of computer and office equipment

Skills:

  • The skill to manage one's own time

  • The skill to actively listen to others

  • The skill to organize work efficiently and effectively

  • The skill to use problem solving techniques in daily work

  • The skill to understand written sentences and paragraphs in work related documents

  • The skill to listen to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

  • The skill to make appropriate decisions on a daily basis

Abilities:

  • The ability to be culturally sensitive in the work environment

  • The ability to demonstrate warmth and empathy when working with children and families

  • The ability to demonstrate self control in daily situations

  • The ability to demonstrate critical thinking in the work environment

  • The ability to handle daily stressful situations in the work environment

  • The ability to demonstrate flexibility in the work environment

  • The ability to be a team player in the work environment

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DCS Case Manager 1-092618-170812

Expired Job

State Of Tennessee