DC Supervisor

Position Purpose: Responsible for organizing and maintaining floor processes in assigned departments to achieve optimum efficiency and effectiveness while ensuring safety is the top priority.

Position Schedule: Tuesday- Saturday 12 pm

• 8:30 pm

Essential Responsibilities:

• Supervising all department functions including the off-loading, labeling, putting away, picking, assembling, pulling, and prepping of merchandise with efficiency for delivery to our customers.

• Supervising the flow of all returning merchandise back into our system & in the proper status.

• Ensuring that returning merchandise is unloaded, inspected, and put back into the rack by the Returns team with maximum efficiency and effectiveness.

• Directing, training, cross training, motivating, and evaluating staff to ensure they are an effective team and that they are following company policies, including safety requirements.

• Proactively communicate issues with Shipping and Customer Service including repetitive issues that flow through the area in regard to prep of merchandise, returns authorized by service and/or outside vendor that may be erroneous, repetitive vendor issues.

• Oversee and ensure integrity of inventory movement through the area. Ensure all items are properly wrapped and labeled for put-away. Reconcile inventory reports.

• Setting and maintaining standards for merchandise flow in and out of assigned areas.

• Completing all necessary reports to keep Warehouse and Operations management abreast of what's happening in a timely and accurate fashion.

• Ensuring that company policies are followed by the Returns team, especially safety requirements.

• Ensuring integrity of the merchandise flowing through assigned areas and material handling equipment and tools to prevent damage and to prevent loss.

• Assists with hiring by interviewing and evaluating potential candidates.

• Writing performance review and discipline of direct reports along with management.

• Assisting in all departments as needed and work extra hours and / or days occasionally when volume dictates

Additional Responsibilities:

Perform additional duties as required or requested.

Basic Management Competencies of Every Manager

Performance Coaching

• Define responsibilities and expectations

• Set goals and objectives

• Give performance feedback

• Recognize contributions

• Encourage training & development

Lead People

• Provide direction and gain compliance

• Include subordinates in planning and make self-available to subordinates

• Take responsibility for subordinates' activities

• Discipline where appropriate

• Provide regular performance feedback

• Develop subordinates' skills and encourage growth

Judgment

• Display willingness to make decisions

• Exhibit sound and accurate judgment

• Support and explain reasoning for decisions

• Include appropriate people in decision making process

• Make timely decisions

Delegation

• Delegate work assignments

• Match the responsibility to the person

• Give authority to work independently

• Set expectations and monitor delegated activities

• Provide recognition for results

Leadership

• Exhibit confidence in self and others

• Inspire respect and trust

• React well under pressure

• Show courage to take action

• Motivate others to perform well

Qualifications:

• High school diploma or equivalent.

• Valid driver's license.

• Must have a thorough knowledge and understanding of a distribution center's returned merchandise procedures, practices, and regulations, usually acquired through two or more years of experience within a warehouse environment.

• Must have the leadership skills required to effectively supervise a team in achieving optimal efficiency and effectiveness.

• Good communication skills (i.e. English verbal and written are required).

• Must have good PC skills and be able to perform/learn to perform required tasks in Warehouse Management system.

• Must be able to become certified in higlift operation.

• Must be able to apply and ensure that staff applies caution and safety procedures.

Tuesday

• Saturday 12:30 pm

• 9 pm