DB Operations Analyst

Transamerica Life Insurance Company Norwood , MA 02062

Posted 3 months ago

Job Family

Ret Mgmt Operations

Job Description Summary

As part of the Defined Benefit (DB) Operations team, facilitates a variety of processes including system programming, quality assurance, data analysis, benefit calculations, payment processing, death processing, payment verifications, and beneficiary forms.

Job Description


  • Perform complex and manual DB retirement calculations and other processes using knowledge ERISA and actuarial based tools, taking ownership of identified issues through to resolution.

  • Support specialized projects and provide technical guidance to internal partners, including data analysis, manual research, and population identification.

  • Perform defined benefit payment processing and support payment maintenance including SOC1 compliance and tax documents (1099).

  • Research, recommend, and document improvements in service and productivity to ensure quality service.

  • Mentor lower level team members.

  • Oversee overpayment process and make corrections to tax forms as needed.

  • Review and reconcile Taxport files and foreign tax forms to ensure proper reporting of taxes on 1099R, 1042, and W-Update and reissue tax forms as necessary.


  • Bachelor's degree in business, math, finance, actuarial science, or related field, or equivalent education/experience

  • Four years of relevant work experience

  • Good understanding of retirement industry regulations and the ability appropriately interpret rules

  • Good understanding of defined benefit pension and actuarial concepts

  • Basic knowledge of computer programming

  • Strong math and statistical skills

  • Strong analytical and problem solving skills

  • Excellent verbal and written communication skills to explain complex concepts to customers

  • Strong organizational and prioritization skills

  • Proficiency using MS Word, Excel

Preferred Qualifications

  • Basic SQL query skills

Working Conditions

  • Office environment

Why Work for Us

Total Rewards at Transamerica: It's more than a paycheck.

Our comprehensive Total Rewards package is designed to help support you in many ways throughout all stages of your life and career. We provide a competitive, market-driven program that encompasses base compensation, bonus potential, retirement, health and wellness benefits, learning and development opportunities, plus great employee perks. All designed with you in mind to help you live your best life, grow personally and professionally - and feel valued for the work you do.

Learn more about our Total Rewards Package.

Equal Opportunity Employer:

Transamerica Life Insurance Company is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services (e.g. U.S. Armed Forces, National Guard), physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws.

Applicants with physical or mental disabilities may be entitled to a form of reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will insure equal employment opportunity without imposing undue hardship on the Transamerica Companies. Please contact: applicantsupport@transamerica.com if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.

Ontario Applicants:

Our Company is committed to providing accessibility to those with disabilities in a manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, that is in compliance with the Accessibility for Ontarians with Disabilities Act 2005 ("AODA"). Please contact applicantsupport@transamerica.com if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.

Technical Assistance:

If you experience technical problems during the application process, please email applicantsupport@transamerica.com.

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DB Operations Analyst

Transamerica Life Insurance Company