The job of the Restaurant Server is to provide incredible service by working to promote and sell items by sharing knowledge about our menu and beverage offerings; Servers practice suggestive selling techniques to assist guests in choosing items for their meal. In addition, Restaurant Servers assist in supporting restaurant operations as by demonstrating exceptional people skills, food & beverage knowledge and service techniques.
Providing Incredible, Knowledge Based Customer Service
Provide incredible guest service by creating a positive and energetic atmosphere at every table; serving guests in a courteous, attentive and efficient manner when maintaining tables, placing orders and collecting payments
Provide guests with a reason to return to the restaurant by building rapport and maintaining their tables to ensure they are receiving the best possible service and experience during their visit
Learn and demonstrate a thorough understanding of the culinary and beverage offerings; being able talk about menu items with guests in a manner that creates interest and enthusiasm while promoting offerings by utilizing suggestive selling techniques
Continue to study menu changes and attend beverage classes whenever possible to continue to grow food and beverage knowledge; successfully complete knowledge certifications as necessary
Follow regulations for checking guest identification to ensure legal drinking age and no alcohol is being served to anyone under 21 years of age
Ensure guests are served alcohol beverages responsibly and monitor the consumption accordingly while ensuring they are provided with a positive experience and a reason to return
Learn about special events and general restaurant operations to provide support and perform additional tasks as needed
Ensuring High Quality Products & Ingredients
People (Who We Are)
Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for professional development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.
Wegmans Food Markets, Inc.