Data Specialist - Benefit Bridge Program

Harbor is looking for a Data Specialist for our Benefit Bridge Program who strives to ensure that vocational program data/information is accurate, timely, and useful to vocational manager and vocational staff in the successful and optimal completion of their jobs within the organization. Must be able to interpret data on computer, enter information into and access data from the computer; develop reports, and must be able to verbally communicate with other staff.

Position is full-time.

Education/Experience/Other Requirements:

• Associate's degree in business, data systems or closely related field with two years of experience in data interpretation, retrieval, entry and report writing from a database. Bachelor's degree preferred.
• Position requires experience and all-around knowledge working in a networked environment, including troubleshooting skills; strong computer skills helpful.
• Working knowledge of database design (Salesforce)
• Experience developing and running reports.
• Experience with digital media/design helpful
• Must be a team player, learn protocols quickly and be competent to train others.
• Must have strong attention to detail, and be able to communicate (verbal and written) effectively with a variety of
• Must be patient, conscientious, self-motivated, independent, and productive.
• Specific education/training in computer science
• May work nights and weekends as needed.
• Must have a valid driver's license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor's vehicle insurance carrier.

Essential Job Competencies/Primary Duties:

• Accurately and timely enters and monitors client, employer, and service information into identified database systems (State, County, and Harbor systems).
• Follows guidelines for maintaining security of data and reports.
• Tracks and accurately records participant payments, support services, and incentives provided to program participants.
• Reviews data error reports and does the necessary follow-up to ensure the data compiled in reports is accurate.
• Runs reports and initiates corrective action as necessary to ensure accuracy and completeness of
• Produces, reviews, and monitors outcome reports and provides reports to program manager and program coordinator used in monitoring program efficiency and effectiveness.
• Tests IS functions as they are developed and/or
• Serves as a data resource for management, program, and support
• Plans, develops, directs computer training and user manuals for staff.
• Supports staff in gaining access to all necessary County/State systems in support of vocational programming.
• Assists with set up and provision of recruiting events as needed
• Attends vendor fairs in community to increase awareness of services.
• Ensures proper filing and storage of data entry
• Assists with implementation of customer satisfaction evaluation process and reporting.
• Assists with reporting of outcomes related to county and state stakeholders.
• Assists with developing reports as requested by program manager or director.
• Keeps current with trends and developments related to essential job competencies, and demonstrates continued growth.

About Harbor:

• A leading provider of mental health and substance use treatment for over 100 years
• 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage
• Retirement plan with company match
• Generous paid time off, sick time, and paid holidays
• Tuition and professional license reimbursement programs
• Clinical supervision hours offered
• Employee referral bonuses
• Ability to make a difference in your community!