About the job
The Data Service Specialist is responsible for interpreting the diverse data needs of our clients, then validating it to successfully facilitate client requests. This will include, but is not limited to, manipulating, curating, and preparing large and disparate data sets across Dude Solutions Software portfolio. The Data Services Specialist will use their product and advanced data knowledge to support various roles and departments in our pursuit of client success.
What you'll be doing
Work alongside the Implementation and Data Migration Teams to migrate incoming client legacy system data into the SmartGov system.
Assist the Implementation teams with initial account configuration by utilizing, creating, and maintaining import templates, data migration tool sets, and data loads.
Transform 3rd party data received from client in a consumable format for the purposes of importing or migrating data into Dude Solutions Software.
Communicate process successes and failures to the project team.
Participate, when needed, in client facing calls to set proper expectations and establish needs regarding client data.
What you need
An Associate or Bachelor's degree in a data related field and 3+ years of relevant work experience; or 5 plus years of relevant work experience
Proficiency in the MS Office Suite
Super User knowledge in Excel
Proficiency in relational database technologies and tools
Ability to develop and maintain effective working relationships with other departments
Ability to exercise independent judgement with guidance from manager
Demonstrates strong problem-solving, critical thinking, and organizational skills
Ability to analyze and interpret data from multiple sources
Working knowledge of DSI Solutions
Structured Query Language (SQL) experience
Working knowledge of relational databases
Experience with SaaS or analytics software
Be the Dude
There's no one kind of Dude. We are always looking for people that bring new perspectives and life experiences to our team. It's the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people so we expect our candidates to have all the "right stuff". If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible.
Join our team and be the dude!