Data, Quality, And Efficiency Coordinator

Job posting end date:

13/06/2024

Data, Quality and Efficiency Coordinator

Remote, available only in INTO Operational States (see below)

Full time, Permanent

Up to $22.00 Per Hour

Job Opportunity: Data, Quality, and Efficiency Coordinator

Are you a detail-oriented professional passionate about improving processes and ensuring quality? Do you have a background in a similar field of study and are looking to make an impact in the higher education sector? We have an exciting opportunity for you!

We are a learning organisation and so graduate applicants with relevant study experience are encouraged to apply!

About the Role: As a member of the INTO North America team, the Data, Quality, and Efficiency Coordinator will play a crucial role in supporting and maintaining quality controls within a high-performing admissions team. This position is essential for providing top-tier admissions services to our US partners and business.

Key Responsibilities:

• Data and Quality Controls: Support the USPA in setting and overseeing data and quality controls.

• Project Collaboration: Work on diverse projects and initiatives, providing essential support.

• Data Management: Maintain accurate admissions data in Salesforce products and resources.

• Communication: Engage directly with IT and Salesforce teams for seamless coordination.

• Liaison Role: Serve as a liaison for the USPA, facilitating effective information exchange.

• Process Improvement: Identify inefficiencies in admissions processes and lead improvement efforts.

• Quality Oversight: Oversee the quality, accuracy, and performance of the global US admissions team's operations.

• Customer Service: Ensure the USPA provides excellent customer service to all INTO customers and clients.

• Risk Management: Keep the Data Quality and Efficiency Manager informed of any quality risks.

• Compliance: Ensure the USPA complies with university partner admissions criteria and external requirements.

• Training and Development: Identify training needs and collaborate with the Training Team to address them.

• Data Analysis: Generate and conduct basic analysis of admissions trends and application reports.

• Promotions Tracking: Support tasks related to the creation and updating of promotion tracker information.

• Admissions Updates: Assist with updating application records and supporting admissions changes due to PDT submissions.

• Assessment Team Support: Collaborate with the Assessment Team to identify trends, enhance efficiencies, and ensure quality assessments.

Why Join Us?

• Dynamic Environment: Be a part of a growing and dynamic organization where your role can evolve.

• Impact: Play a significant role in improving admissions processes and ensuring quality services.

• Professional Growth: Opportunity to work closely with various teams, enhancing your skills and knowledge.

Compensation & Benefits

INTO offers a competitive compensation package of up to $22.50 per hour dependent on experience, a comprehensive array of benefits to ensure our employees are well and thrive which include 11 paid holidays, generous PTO, employer contributions toward health insurance and retirement savings and more.

Location: This position can be fully remote. You will have to be located within INTO's operational States which are as follows: Alabama, Arizona, California, Colorado, Florida, Illinois, Maryland, Massachusetts, Missouri, New Jersey, New York, North Carolina, Ohio, Oregon, Texas, Virginia.

If you are driven by data, quality, and efficiency, and are looking to advance your career in a supportive and innovative environment, apply now!

You can download a full Job Description here

We are an Equal Opportunities Employer. We provide equality of opportunity to all people regardless of their religious belief, political opinion, sex, race, age, sexual orientation, marital or civil partnership status, disability, or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We do not discriminate against our job applicants or employees on any of the grounds listed above. We select the best person for the job and all recruitment decisions will be made objectively.