Wells Fargo Charlotte , NC 28201
Posted 2 months ago
About this role:
Wells Fargo is seeking an expert product designer who is passionate about data management to join the Data Management Product Management team within Enterprise Data Management (EDM). The Product Management team supports all Data Management product areas by ensuring alignment with product vision and strategy while delivering customer-focused solutions which are desirable from a customer perspective, viable from a business perspective, and feasible from a capability perspective. This position reports directly to the Data Management Product Manager and helps to bring the Data Management vision to life through a customer-focused lens by rapidly testing new ideas with product teams and ensuring a simple, consistent end-to-end user experience across all product feature areas.
In this role, you will:
Act as an advisor to senior leadership to develop or influence objectives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across Data Management
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across Data Management or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking, and coordination of highly complex activities and guidance to others
Provide vision, direction, and expertise to senior leadership on implementing innovative and significant business solutions that are large-scale cross-functional or enterprise-wide strategies
Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to Data Management leadership
Identify key customer journeys and bring them to life with models of customer experiences that extend across product areas, with embedded insights from analytics and user research
Employ a broad array of user centered design tools including: customer experience brief, site strategy, wireframes or visual mockups, site layouts, site maps, taxonomies navigation schematics, task flows, design briefs, key screens, templates, prototypes
Manage the design, creation, and production of customers experience elements from product concept through completion, including product updates and revisions
Establish and promote design guidelines, best practices, and standards
Provide support to product development teams building user interfaces
Present research, design solutions, and key milestone deliverables to peers and executive level stakeholders
Design, develop, test, and refine prototypes
Develop and oversee planning and execution of projects, production schedules, and quality assurance
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
10+ years of Data Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
6+ years of digital design, mobile design experience or a combination of both with a focus on user experience
5+ years of experience in one or more of the following: Product management, product development, strategic planning, process management, change delivery or agile product owner
4+ years of financial industry experience
Excellent communication skills and ability to articulate complex material to a diverse audience
Knowledgeable and have a deep understanding of the user-centered design process, including personas, task analysis, task flows, problem framing, interaction design, and content strategy
Experience with design thinking methods and facilitating design thinking workshops
Experience planning and guiding user research studies and building a learning agenda
Experience synthesizing group discussions into concise, concrete bullet points and guiding abstract dialogue into actionable themes
Knowledge and understanding of data governance program development and implementation in a large organization across multiple business functions
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.