Data Management Platform Manager

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

The Opportunity:

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

Mass General Brigham Digital is making large investments to modernize our technical stack and build out our future state data ecosystem.

We are seeking an experienced data management platform leader who will partner with the business to define our data management strategy and approach and will lead the design, delivery and maintenance of the supporting platforms. This work initially involves optimizing the existing platforms (Collibra and Profisee) , but also includes leading the right data management technology architecture and plan that delivers the capability needed to support future expansion of our Enterprise Data Platform and Services.

The individual will lead a team of engineers to develop and implement the data governance and data management strategies and policies - including but not limited ata catalogs, data quality rules and data lineage.

In the Master Data area - establishing a trusted source of Provider Master data is a key priority to support multiple use cases, as well as establishing the strategy and approach for other data domains - eg location, Patient, etc

Principal Duties and Responsibilities

• Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

Provide strategic direction and leadership in the technical delivery, support, maintenance, and optimization of Data Management platforms.

Align data management strategy with business goals and objectives and develop the supporting technical strategy to elevate MGB towards a single Data Management approach and solution

Lead support and maintenance of the Data Management platform (Collibra, Profisee)

Lead support and maintenance of the Azure Kubernetes clusters hosting the Profisee platform.

Provide technical leadership and guidance to Data Management platform team members.

Oversee Platform delivery and resource management, ensuring the successful execution of platforms initiatives and projects.

• Lead and support the latest Data Management (including MDM) best practices, principles and processes

Collaborates with business and technical leadership resources to plan, build and execute a product that involves multiple teams (Cloud, Data Warehouse, Data Visualization, eHR, Marketing, Application Owners, Credentialing, Human Resources, Research, Data Governance, Network Management, Security and Operations, and more)

Deep expertise in Provider Master Data Management Domain in either a Payor and/or Health System, Health Plan, Healthcare Information Exchange and/or other closely related Healthcare Information Domain highly preferred

Leads business and technical requirements team to identify viable standards to employ for Data management Services with rich subject matter expertise in HL7/FHIR and closely related healthcare terminologies

Summarizes output to report overall platforms status to stakeholders/technology leadership.

Is adept at supporting advanced Data Management Technical skilled resources including MDM, data architects, solution architects, engineers, quality assurance and testing engineers, and more

Possesses the deep understanding of the Data Management Product and teams involved in delivering the overall services

Builds strong and successful relationships with all Data Management technical and business stakeholders

Performs core platform management duties including, developing a technical strategy & roadmap, strategic roadmap, establishes and manages RAID (risks, assumptions, issues, and dependencies) logs

Ensure that all platform activities from design to deployment are performed within the allotted schedules

Lead and direct daily activities, triaging defect prioritization, agile sprints, deployment/prod releases for project team and provide technical and analytical guidance to project team when needed

Works with Stakeholders to resolve technical capability gaps if identified

Presents Features and Stories, post grooming, to Stakeholders for review before prioritization

Mentor team with lessons learned and toward best practices in project methodologies

Assist in interviewing, recruitment, orientation of new hires

Develop process improvements to ensure to ensure high-quality and cost effectiveness

Other responsibilities as assigned

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• This position requires occasional local travel to MGB sites, vendors, and/or conferences

• Hospital work environment working conditions include possible exposure to diseases or infections and may require safety gear (PPE) such as gloves and mask.

• Normal office working conditions. The noise level in the work environment is quiet to moderate.

• While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. The employee must frequently lift and/or move up to 5 pounds and occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required by this job include close vision, distance vision and depth perception.

• Bachelor's degree in Analytics, Mathematics, Statistics or Computer Science preferred

• Knowledge of healthcare related business processes related to medical staff offices, provider onboarding, or ambulatory and hospital operations preferred

• 5-7 years or more of experience in Data Management - Strategy, roadmap, Platform design & support

• 3 years of experience with Master Data Management tools (Profisee Master Data Management or similar MDM platforms) required, experience in Profisee MDM, Collibra preferred

• 3 year of Data quality, data governance and metadata management experience; Experience with Collibra and/or Informatica preferred

Skills/Abilities/Competencies:

• Adept authorizing own user stories using product management tools such as Rally, TFS, JIRA, Azure Dev Ops, Kanban, or other

• Subject matter expertise in the Provider data domain with additional knowledge of Reference Data Management, and/or Healthcare Master Data Management experience

• Five Years recent experience working in Health System, Health Plan, Payor, or other Healthcare Delivery model specific to Healthcare Organizations

• Solution analysis and design for both commercially available as well as developed solutions, enterprise, infrastructure architecture, systems integration, data conversion, extraction and migration, environment management, build processes, and deployment planning and execution with proven expertise in Cloud and associated data privacy/security preferred

• A self-starter that works independently, without the need for day-to-day guidance. Must be able to exhibit past experience as a technical product owner in a development environment

• Ability to set expectations and hold individuals and team members accountable to their commitments

• Able to depict and explain dependencies amongst cross-project teams that deliver on business requirements

• Has knowledge and is comfortable driving the use AGILE, Waterfall and Scrum methodologies in all technology projects and programs

• Advanced skills in the MS Office Product Suite, particularly Word, Excel, and PowerPoint

• 5-10 years of experience in enterprise organizations as an individual contributor or manager driving/leading highly complex cross-portfolio technical projects and/or technical data products

• Ability to support Eastern Time Zone year round

• Experience working with large integrated health care delivery systems preferred but Health Systems of mid-range size, Payor Organizations, and Accountable Care Organizations considered

• Versed in the following data standards: CCDA, C-CDA, HL7, and preferably FHIR (US Core, USCDI)

• Management of 3-6 resources