Data Entry Specialist
ROLE: As Alliance Door Products' Data Entry Specialist, you will be responsible for accurately and timely entering customer orders into our ERP system, allowing customer service to focus on serving customers. This role is vital in ensuring that our customer specifications are met and processed in a timely manner. This role channels all customer communication through our customer service department.
HOURS: Monday-Friday, 40 hours/week (Full-Time)
To conduct oneself with the highest level of integrity, positively representing the company and employees in a trustworthy, and sincere manner:
Receive and review detailed customer orders prior to entry into the system to ensure there are no missing specifications or pricings:
Return orders to customer service when specifications are missing, wrong or are in conflict.
Enter reviewed orders into our ERP system, with a specific focus on accuracy.
Ensure orders are dated appropriately for each customer's standard delivery days.
Able to enter orders for stocked and pre-hung standard SKUed items:
Review the order for accuracy prior to completing the order and generating the manufactured order (MO) for production.
Receive and manage change orders within the system.
Strive to be knowledgeable of Alliance's residential door and millwork products.
Encourage a collaborative, team-oriented work climate that supports our Statement of Purpose: Able to work independently with minimal supervision.
Other duties as directed.
CORE SKILLS & QUALIFICATIONS:
At least five (5) years of customer service experience
Familiarity with the millwork industry or the building industry (Preferred, not required)
Ability to communicate concisely and clearly in both written and verbally
Working knowledge of MS Office Suite; Word, Excel, and Outlook
COMPENSATION & BENEFITS:
Competitive Wage - DOE
Medical/Dental/Vision insurance and Health Savings Accounts (HSA's) with employer contributions
Paid Time Off
Paid Bereavement Leave
MORE ABOUT OUR COMPANY:
We are an equal opportunity employer and one of North America's leading distributors of high-quality door products. The great service and products we deliver are a result of the hard work and talent of our exceptional team. We work very hard to hire the best team members who share our core values in respect for all people, integrity in every situation, and quality in everything we do. A supportive team with diverse backgrounds and career experiences from all around the world strengthens who we are and provides many opportunities for continuous growth and development within our Company.
Job offer is contingent upon passing a pre-employment drug test including marijuana.
Alliance Door Products