Data Entry Clerk

The Data Entry Clerk is responsible for providing support planning, scheduling, and job set-up. This includes responding to client support requests, assigning technicians to specific work orders, and providing administrative assistance to the team. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Maintain spreadsheets and internal database to track important customer information and orders.

• Transfer data from client database to an internal database.

• Update customer information in a database.

• Organize existing data in a spreadsheet, client database, and internal database.

• Verify outdated data and make any necessary changes to records.

• Operate common office equipment, like computers, scanners and printers.

• Search for and investigate information contained in files.

• Perform regular database backups to secure data.

• Input text-based and numerical information from source documents.

• Provide occasional administrative support.

• Sort and organize hard copies of paperwork after entering data electronically.

• Review data for deficiencies or errors.

• Assist with special projects that require large amounts of data entry.

• Provide data entry support across departments on an ad-hoc basis.

• Type in data quickly and efficiently.

• Other duties as required.

Education and/or Experience:

• High school diploma or GED required.

• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.

• Must be able to efficiently use a Windows-based computer.

• Ability to prioritize and complete assignments accurately and in a timely manner.

• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.

• Strong interpersonal, organizational, verbal and written communications skills.

• Must be able to work alone, and with a team.

• Must be able to pass a drug screen and criminal background check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area.

• Ability to sit for extended periods of time.

• Ability to effectively communicate with employees, management, peers, et al.

Work Environment:

The work environment characteristics described here are representative of those of a standard office or remote environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of an office position with minimal to high noise levels or may be remote based.

• The position requires working independently, as well as part of a team.

• This position requires verbal and face-to-face contact with others daily.

• Frequent use of a computer is necessary.

• This position requires use of all general office equipment.