Data Entry Clerk (Workforce Development)

Job Title: Data Entry Clerk

Job Status: Full-time

Job Summary: Under general supervision, the Data Entry Clerk uses intermediate skills obtained through experience and training to enter client data into proprietary database software. Follows established procedures to perform routine tasks and receives general guidance and direction to perform a variety of non-routine tasks with limited decision-making responsibility.

Essential Duties and Responsibilities:

• Gather data from case workers

• Locate correct client files within database software

• Enter client data into database software

• Ask clarifying questions related to unclear notes or any other concerns

• Appropriately handle the filing or disposal of handwritten notes per department and organization quality assurance standards

• Maintain agency confidentiality and clients privacy

• Operate standard office equipment and use required software applications

• Perform other duties and responsibilities as assigned

Knowledge, Skills and Abilities:

Knowledge of:

• Basic concepts, principles and practices of data entry

Skill in:

• Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office

Ability to:

• Read and comprehend information

• Quickly and accurately enter information into database software

• Organize and prioritize multiple tasks and meet deadlines

• Work independently as well as collaboratively within a team environment

Educational/Previous Experience Requirements:

• Minimum Degree Required:

• High school diploma or GED equivalent

~and~

• At least 6 months previous admin/clerical experience or 1 year preferred or any equivalent combination of experience, education, and/or training approved by Human Resources

Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire: None

Working Conditions:

Hours: Normal business hours, some additional hours may be required

Travel Required: None generally required

Working Environment: Climate controlled office