Total Quality Logistics, Inc. Cincinnati , OH 45201
Posted 4 days ago
About the role:
As a Data Entry Associate for TQL, you will be responsible for updating information within the sales prospecting database. Information is collected on new and existing records from the sales floor and processed accordingly. This role is critical in building TQL's customer base and ensuring success for the sales floor.
What's in it for you:
Compensation starting at $17.50/hour + 401(k) with company match
Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck
Advancement opportunities with structured career paths and mentoring sessions
Employee referral bonus opportunities
We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022)
What you'll be doing:
Manage internal and external communications throughout the day via phone/email
Confirm integrity of sales data by auditing and maintaining consistent data within our proprietary system, including documentation of customer statuses, customer special statuses, new prospect data, etc.
Qualify each new company added to our system through a quality verification process
Develop, document, and monitor sales data needs and collection process, recommend enhancements to improve data accuracy
Clearly and logically analyze sales data and communicates conclusions to sales management in both 1-on-1 meetings and group settings
Demonstrate a high proficiency for excellent customer service and decision-making ability
What you need:
1+ years sales, data entry, customer service or related experience preferred
Excellent verbal and written communication skills
Ability to maintain confidential information
Strong analytical, problem solving and critical thinking skills
Maintains quality and high standards in all deliverables
Self-motivated and directed
Aptitude to handle multiple projects and tasks at one time
Ability to respond in a timely manner to data requests to ensure daily, weekly and monthly deadlines are met
Where you'll be: 4270 Ivy Pointe Blvd., Cincinnati, OH 45245
Total Quality Logistics, Inc.