Work with client teams to perform datacenter repair tech duties such as provisioning, repairs, decommissioning, moves, troubleshooting, shipping, and inventory management. Help ensure operational readiness of IT hardware by offering detailed, ongoing serviceability feedback.
In-depth usage of command-line tools and techniques, both Linux and client-specific.
Provide first-level triage and support debug of issues discovered on IT hardware.
Professional communication in emails, tasks, and meetings.
High and low level task management, working with partner teams to support IT service health and capacity.
Maintain the IT server repair queue and execute repairs on servers and related hardware.
Supervise and execute custom builds and reworks of servers and racks.
Validate repair documentation for IT hardware and configurations.
Support on-site vendor visits by escorting and assistance with internal tools.
Other tasks as required to support IT service on local basis
Basic understanding of PC / server hardware
Proficiency on the Linux command line with common UNIX tools
1-3 years experience with Linux system administration, network administration
Driven, self-motivated work ethic
Eagerness to learn new technologies and adapt to constant change
Focused, detail oriented, able to manage and analyze technical data from multiple sources
Ability to dynamically switch between people-oriented and technically-oriented mindsets
Excellent written and verbal communication skills
Able to safely lift and move a minimum of fifty (50) pounds
Milestone Technologies Inc.