Data Center Technician I

Who We Are

Bold. Unapologetic. Hardworking. We are building something special. Put simply: We power and secure the next global financial system.

At Core Scientific, we host best-in-class enterprise level blockchain hardware in expansive, state-of-the-art data center facilities. Our proprietary software stack automates blockchain mining optimization, pushes machine images and firmware, and monitors all aspects of our operations, ensuring our customers receive the highest possible ROI on their hardware investment.

But what makes us different from others in our industry, apart from our unrivaled white-glove customer service? We invest heavily in growing our own digital asset holdings and pioneering innovative financial products and services to maximize our own, and our customers' portfolios, through blockchain technology.

Come join us as we focus exclusively on the game changing, hypergrowth financial technologies that are already diversifying markets and democratizing access to stores of value. Pioneering an industry isn't for the faint of heart. We require smart, creative, collaborative minds, who work hard and fast.

Intrigued? Then apply and be a part of something truly revolutionary at Core Scientific.

Title

Data Center Technician I

Reports To

Data Center Supervisor

The Job

The Data Center Technician I is responsible for monitoring the data center equipment performance and performing preventive maintenance checks in the data center. This position will register repair tickets and update the status (Repair Completed, In-Repair, etc.) as maintenance is performed.

Responsibilities

• Proactive monitoring of all production systems, including remote hands support when required.

• Preventive maintenance of data center equipment.

• Run cables: copper, fiber.

• Equipment racking and cabling: PDU (including temp/humid sensors), network gear, and servers.

• Create and maintain cohesive and accurate data center hardware map, including asset management for all ancillary hardware.

• Provide first level troubleshooting and support services for client servers and network devices, as well as correction and routing/escalation when situations require.

• Maintain company databases with accurate/current information.

• Process hardware Return Merchandise Authorizations (RMAs).

• Work with corporate ticketing system.

• Maintain documentation.

• Follow stated policies and procedures.

• Keep the data center clean and organized.

• Ensure all tools, workstations, and laptops are kept in order and neat.

• Help with deployment of machines (unboxing, racking etc.).

• Foster open, respectful and professional communication directly within the team as well as with co-workers/teammates and leaders across the organization.

• Perform other duties as assigned.

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Qualifications

• High school diploma/GED required.

• High attention to detail, basic troubleshooting procedures, and basic computer knowledge required.

• Associate's Degree in Computer Science or related field preferred.

• Valid driver's license preferred.

Travel

Occasional travel between data centers.

Work Environment

This job operates in a data center environment. This role routinely uses standard data center equipment such as laptop computers, smartphones voltmeter's, hash board testers, scissor lifts, forklifts, ladders, and screwdrivers etc. While performing these duties the employee will be exposed to hot and cold environments.

Physical Demands

Able to meet physical requirements of the job, such as working on ladders, racking heavy servers (up to 50 lbs.), running cables, lifting miners, bending, reaching, standing for long periods of time, working in hot and cold environments etc.

Position Type/ Expected Hours of Work

This is a full-time position. Shifts may vary according to site.

Supervisory Experience (Yes or No)

No