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Data Center Operator

Expired Job

Novalink Solutions Boston , MA 02115

Posted 2 months ago

FOR DATA CENTER OPERATORS
Monitoring and maintaining all client computer, network, and environmental systems
Act as Tier One support for client computer and network systems on a 24 X 7 basis resolving problems or alerting the appropriate individuals who need to respond to any issue
Understand the business users, supporting Operations and the Operational Control Systems (OCC), and providing information to employees upon request
This position will require the individual to work nights and weekends
Specific Duties In specific, the client Data Center Operators will perform the following duties:
Monitor all client network and computer systems, and initiate problem resolution when necessary utilizing system tools such as:
Solar Winds o NextThink
Perform Help Desk corrective procedures including: o Password resets Unlock user accounts o Disable user accounts Create Service Now tickets o Contact on call personnel when necessary
Provide employees with information and problem resolution without delay in a polite and professional manner
Document all the requests and follow organization rules and procedures before providing information
Perform all tape library maintenance functions including daily implementation of offsite storage procedures
Prepare backups for systems to ensure no data loss in the event of an outage
Maintain a safe and secure room, monitoring any unauthorized entry Operate/ monitor computer consoles and devices for all systems located in the Data Center, including:
Operating peripheral equipment to process work Starting up systems and jobs oO
Making necessary adjustments to daily production job schedule via TIVOLI job scheduler
Entering required responses to system prompts and programs
Skills and Attributes
Outstanding technical knowledge about computer and network operations and systems security Outstanding organization, management, and customer service skills
Ability to be proactive in identifying and resolving potential issues/problems
Sound knowledge about rules and regulation of the organization for releasing data
Ability to work quickly and provide information without delay
A keen eye for detail and good observation skills in order to provide accurate data and spot mistakes
Experience with Solar Winds is preferred

Skills:
TIVOLI,Data Center Operators,Solar Winds,NextThink,Data Center
Contract
Long Term


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Data Center Operator

Expired Job

Novalink Solutions