Data Center Operations Technician

Position Details

Summary

Operating Title Data Center Operations Technician Long Classification Title Information Technologist III Campus Location Durham Department UNH Data Center Operations Summary of Position

The Data Center Operations Technician is part of the Research Computing team for Enterprise Technology And Services (ET&S). This position will administer the USNH IT Data Centers that provide secure, monitored and conditioned environments for the UNH/USNH community. In addition, administer applications that support Data Center activities and other related applications. This is an in-person position.

Acceptable minimum level of education Associate's Acceptable minimum years of experience 3-5 years Additional Job Information Posting Number PS4538FY24 Other minimum qualifications

• Bachelor's degree and four years of experience in information technology field, Associate's and six years, or combination of education and experience equal to eight years.

• A knowledge of Data Centers and their required systems - HVAC, UPS, and alarms, is needed.

• System administration skills are also needed Position requires ability to work well in a team environment and solid communication skills.

• Position requires physical installation/deinstallation of servers, racks, network equipment and cabling.

Additional Preferred Qualifications

• Additional qualifications include experience with VMware, operating systems such as Windows and Linux.

• Experience with hardware is preferred.

• Experience with network switch configuration is preferred.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting https://jobs.usnh.edu/postings/60524 Percent Time Information (FTE) 1.00 Grade 23 EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Details

Posting Date 04/04/2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only? No Interested Internal Candidates Exist? No Job Category Salaried Staff (Exempt) Appointment Type Regular If TERM position provide projected end date Equipment/Instruments Drivers License and Physical Requirements. Please check all items that apply. Valid Drivers License and Safe Driving Record

Duties / Responsibilities

Job Duties

Duty/Responsibility

Data Center administration:

• Maintain infrastructure including Generator, HVAC, UPS, power management, cabling and protection systems

• Install and maintain computer hardware and work with other admins to install hardware

• Develop and maintain documentation for installation and support of Data Center services.

• Maintain hardware contracts and all document management for service events, etc.

Duty/Responsibility

System Administration:

• Provide Infrastructure application support, including upgrades, problem resolution and support of new technology developments

• Communicate effectively the need, design and implementation for technical hardware and software solutions.

• Work with vendors to insure successful integration of new software and tools.

• Provide operating and application administration as needed.

• Document all system administration tasks as needed

• Work effectively with system administration group to select, design, propose, and purchase effective hardware and software solutions.

Duty/Responsibility

• Provide Evening and Weekend coverage for major upgrades or outages.

• Other duties as assigned.

Supplemental Questions