Data Center Operations Engineer

Verizon Communications Colorado Springs , CO 80928

Posted 1 week ago

What you'll be doing...

Are you interested in being a member of our technical DCIM & Building Operations team in one of Verizon's Network Equipment Centers (NEC)? The Colorado Springs NEC is a data center-like facility with mission critical building infrastructure that supports the Wireless Network Core hardware. You will be responsible for not only the physical network equipment and power/space implementation, but also the overall building operations and infrastructure management of a mission critical facility. Responsibilities associated with the position include:

  • Providing hardware support including power equipment (PDUs/RPPs), multi-vendor transport, and network equipment including systems from Cisco, Juniper, Nokia, F5 and A10 (e.g., routers, multilayer switches, load balancers, firewalls, associated network infrastructure cabling).

  • Coordinating the installation, testing, and troubleshooting of transmission facilities (Dark Fiber, EBH, 100G,10G, OC192, OC48, OC3, T3, T1 and DS) and providing support to a varied user community; updating ticketing system, change controls, and circuit work orders.

  • Executing MOPs so that no adverse effects will be caused within the network.

  • Managing vendor power installation, operation, and maintenance for the power distribution infrastructure between the RPP and the cabinets on the data center floor.

  • Providing maintenance support for all data center physical hardware and cabling.

  • Managing accurate inventory of all equipment and spares.

  • Maintaining electrical panel schedules in the data center through the IFP tool.

  • Overseeing all preventative maintenance, necessary maintenance, and repairs of the building mechanical, electrical, HVAC, BAS, fire protection, and plumbing systems.

  • Overseeing and managing building floor plans and people space allocations.

  • Maintaining and updating disaster recovery plans (DR), emergency action plans (EAP), spill prevention control, and countermeasure (SPCC) & FUZE tools.

  • Participating in on-call rotations.

  • Performing late night/early morning system changes during the maintenance window in a fast-paced and highly visible environment.

  • Performing financially-related tasks, including:

  • Managing Capital/OpEx budgets

  • Creating PO's

  • Generating bid requests

  • Processing payments/invoices

  • Verifying payment execution with financial team

  • Providing all other necessary documentation required by Verizon internal financial processes.

  • Generating financial reports for management review.

What we're looking for...

You will need to have:

  • Associate's degree or two or more years of work experience.

  • Three or more years of relevant work experience.

  • Willingness to work primarily Sundays thru Thursdays during the evening hours (i.e., four ten-hour night shifts)

Even better if you have:

  • A bachelor's degree.

  • Training in at least three of the following areas: data networking and communications, wireless technologies, digital communications, operating systems and applications, telecommunications, and/or power distribution.

  • Knowledge of data transmission facilities (e.g., OC192, OC48, CO48, T3, T1, DS1, 1G/ 10G native Ethernet, SONET).

  • Knowledge of data networking protocols including TCP/IP, OSI, OSPF, BGP, MPLS, BFD, SIP, and other LAN/WAN protocols.

  • Experience in physical installation and troubleshooting of network transport, transmission and layer one network devices, including DACS and DCS panels and cross connects.

  • Knowledge of optical transmission equipment administration and maintenance.

  • Familiarity with Protocol Analysis, Packet Capture, Wireshark, NetScout, Fluke, T-Berd, and other Fiber test tools.

  • Demonstrated advanced technical and analytical skills with the ability to troubleshoot end-to-end systems.

  • Knowledge of electrical switch gear, ASCO, building automation systems, chiller systems, air handlers, UPS systems, CRAH units, DC power systems, and generators.

  • Experienced with Microsoft Office Suite (e.g., Word, Excel, Visio, PowerPoint, Outlook) and MS Project.

  • Willingness to work flexible hours and support on-call duties and shift work.

  • The ability to solve complex problems creatively.

  • Strong interpersonal communication skills.

  • The ability to organize and plan effectively.

  • The ability to establish and communicate priorities.

When you join Verizon...

You'll have the power to go beyond doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.


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Data Center Operations Engineer

Verizon Communications