Facebook is seeking an entry-level engineer with graduate level experience looking to apply their technical skills in a fast-paced and complex environment. A working knowledge of server hardware and the desire to participate in projects at a large-scale data center is central to this role.
This position will work to resolve and diagnose compute issues at scale, escalate issues, and work with remote engineering teams. Additionally, this role will support rack lifecycle processes with a focus on helping build out and support cloud scale compute and storage environments. Communication skills are a requirement for this role.
This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. This position is permanent and will be based in Altoona, IA; Fort Worth, TX; Los Lunas, NM; Papillon, NE; or Prineville, OR.
The candidate should also have a working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair.
First point of contact for break fix technicians
Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
Understand and debug hardware and Linux OS related issues
Identify and help create documentation for the global data center knowledge base
Assist with process improvements and best practices in data center operations
Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)
Knowledge of Linux and server hardware support
Experience modifying and developing in Python, SQL, and/or shell scripting
Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP